This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Silverado 3500. While driving approximately 75 mph, the message "continue driving to clean exhaust system" appeared. The message went away, but returned approximately 35 minutes later along with 'you are on reduce power mode" as the vehicle decelerated. The following day, the vehicle was taken to joe bowman Chevrolet-Cadillac (2455 E, market street, harrisonburg, va 22801) where it was diagnosed that there was excessive soot on the exhaust filter and it needed cleaning. The vehicle was also taken to carter Chevrolet Inc, (200 w dixon boulevard, shelby, nc 28152) for the same failure several times; however, the failure recurred. The manufacturer was notified of the failures and case number: 8-4492254412 was filed. The approximate failure mileage was 23,000.
- Shelby, NC, USA
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- Shelby, NC, USA