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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
4,365 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country accessories - interior problems

accessories - interior problem

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1996 Chrysler Town & Country Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #32

Dec 011996

Town & Country

  • miles

A D V E R T I S E M E N T S

Both problems are perennial, in form I could not specify. Air bag light is always on and may fail in an accident; horn, by not working may not prevent an accident, it almost happened once already; cruise control is an inconvenience not having. Wipers go on by themselves, specially when turning on the blinkers. At times wipers don't stop and may divert your attention from traffic, it could be a dangerous situation.

- Tucson, AZ, USA

problem #31

Sep 202001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Horn fails to work along with an air bag warning light that doesn't turn off; transmission of the car had to replaced in less than four years; electrical systems in the car acts rather sporadic, radio turns off and on by it self; air conditioning no longer works/ hose failed radiator, and water pump had to be replaced

- Baldwin, MD, USA

problem #30

Jul 012001

Town & Country

  • miles
Failure of horn was notice to alert another vehicle. Air bag warning light comes on and goes out during driving..

- Rowlett, TX, USA

problem #29

Jul 192001

(reported on)

Town & Country

  • miles

A D V E R T I S E M E N T S

Due to the failure of the clock spring assembly, my cruise control, horn and air bag all failed as well. If I had experienced a crash the driver's side air bag would not have deployed.

- Edwardsburg, MI, USA

problem #28

Mar 152001

Town & Country

  • miles
Ea 01 007/air bag clockspring: Air bag light remained on while driving. Also, horn and cruise control were inoperative. Dealer was notified. Feel free to provide any further information.

- Keyport, NJ, USA

problem #27

Jun 152001

Town & Country

  • Automatic transmission
  • miles
Airbag light is on, horn and cruise control stopped working. Clock spring assembly needs to be replaced.

- Schaumberg, IL, USA

problem #26

Dec 012000

Town & Country

  • miles

A D V E R T I S E M E N T S

PE 00 032/air bag clock spring failure: Reporting inoperative horn and cruise control. Also, air bag light sensor remained on while traveling. Dealer notified, and informed consumer that vehicle was not cover under extended warranty or a recall. Provide any further information.

- Largo, FL, USA

problem #25

May 212001

Town & Country

  • miles
The clock spring in the steering wheel failed. This in turn controls the horn, cruise control and above all, the airbag. When I went to the dealership, the service advisor knew exactly what the problem was, without performing a diagnostic. This was one of several he knew of and was rumored to be a recall. I contacted customer service at Chrysler, but received the expected brushoff, and was told that as the steering wheel was turned it causes the part to wear. This seems unacceptable, especially with a safety component. You may as well tell me that the seatbelt latch will fail after so many connections.

- Deltona, FL, USA

problem #24

May 182001

(reported on)

Town & Country

  • miles
Cruse control and horn quit working when air bag light came on.

- Powell, WY, USA

problem #23

Jan 062001

Town & Country

  • miles
Clock spring failure causing airbag to fail, causing cruise control to fail and also causing horn to fail. The mechanic said the failures were due to the clock spring failure.

- Gary, IN, USA

problem #22

Jan 022001

Town & Country

  • miles

A D V E R T I S E M E N T S

In January 2001, my 1996 Chrysler Town & Country minivan's "airbag" warning light came on and has stayed on continuosly since that time. At the same time... my horn and cruise control stopped working as well. I have checked the fuses and they are all in proper working order. Today, I learned from your web site that cnn.com reported on this very problem on 3-19-01. This article prompted me to file this report. With all three failures, airbag warning light, no horn and no cruise control, I'm assuming the airbag is defective and will not deploy in the event of a frontal crash.

- Edwardsburg, MI, USA

problem #21

Mar 282001

(reported on)

Town & Country

  • miles
SRS light stays illuminated while vehicle is in motion. Also, cruise control and horn assembly are inoperable.

- Indop, IN, USA

problem #20

Feb 202001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on/horn and cruise conrol stopped working, dealer stated clock spring assembly needed to be replaced.

- Edwardsburg, MI, USA

problem #19

Mar 012001

Town & Country

  • Automatic transmission
  • miles
SRS light stays illuminated while vehicle is in motion. Also, cruise control/ horn assembly are inoperable. Dealer replaced clock spring assembly.

- Mountainside, NJ, USA

problem #18

Mar 232001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Air bag light is on, horn and, cruise control do not work. Driver side passenger door lock failed.

- Ypsilanti, MI, USA

problem #17

Mar 222001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Horn is not active/ cruise control doesn't work, and air bag light is illuminating on dash panel. Dealer has been contacted, and was willing to replace clock spring for a fee.

- Rochester Hills, MI, USA

problem #16

Oct 242000

Town & Country

  • Automatic transmission
  • miles
Consumer was traveling 55mph and another vehicle cut in front, causing a head on collision. Front airbags didn't deploy. Consumer and passenger sustained major injuries. Both vehicles were totaled. Weeks before accident, consumer had been back and forth complaining that airbag light was going on and off, and horn stopped working. Dealer didn't have a remedy as to why the ABS light was coming off.

- Nashville, TN, USA

problem #15

Feb 012001

Town & Country

  • miles
Airbag light is on, and horn/cruise control doesn't work at all. Dealership is aware of problem. Spiral clock spring replaced.

- Akron, OH, USA

problem #14

Feb 012001

Town & Country

  • miles
Airbag light came on/horn, and cruise control failure. Consumer took vehicle to a private mechanic who has repaired vehicle. Please provide any additional information/attachments.

- Pine Brook, NJ, USA

problem #13

Mar 122001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on, and both horn and cruise control do not work. Defect can cause serious damage in event of an automobile accident.

- Billings, MT, USA

Read the next 12 complaints »

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