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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country accessories - interior problems

accessories - interior problem

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1996 Chrysler Town & Country Owner Comments

problem #1

Aug 061999

Town & Country

  • miles

A D V E R T I S E M E N T S

I am disabled secondary to multiple sclerosis but an still actively employed as a physician. I was thrilled to purchase a vehicle through Chrysler that was adapted by braun corporation with a lowered floor, entervan ramp and hand controls. From the first 6800 miles, I have had repeated problems. In the past year and a half, I have been stranded in my vehicle in my wheelchair and the van has required towing. I was prompted to reach out to you for help because the first problem (at 6800 miles) recurred now at 40,000 miles. My brakes failed entirely without warning and I was travelling at 40mph. Chrysler points the finger at braun and quality coach (the distributor locally). They point the finger at Chrysler. Chrysler said that in 1996, braun cahnged the location of the fuel pump and this required "customization" of the line between the brake pump and the master cylinder. This "custmized" line has worn through twice (the first time at 6800 miles) with no warning. I was assured then that the problem was corrected but found out at 40mph that my brakes were gone again. I had gotten the van serviced at the dealer 6 weeks prior to this and new front brakes were installed. I also had it in 12 weeks prior to this incident to have all the conversion equipment checked. Needless to say, no assurances from them that they have corrected the problem will convince me to drive this van and I do not, in good conscience, want to pass this problem on to another innocent person. Please advise and help if you can!

- Ambler, PA, USA

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