hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango accessories - exterior problems

accessories - exterior problem

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2002 Dodge Durango Owner Comments

problem #3

Aug 062011

Durango 8-cyl

  • 138,000 miles


While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the A/C was on and the compressor clutch was engaged. On inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. Further, the wiring at the plug was severely oxidized and the insulation was melted back. I replaced the plug assembly and resistor block. The resistor block had been replaced three years prior when the lowest blower setting ceased to operate. Internet accounts occur frequently on this issue. This creates a cold weather hazard as the defroster will cease to operate creating a dangerous operating condition. Total cost of repair materials was approximately $125.

- Bremerton, WA, USA

problem #2

Oct 042010


  • 80,000 miles
Beginning October of 2010 my heater went out in my 2002 Dodge Durango. We replaced the wiring harness, the resister, and the blower motor. The connection between the resister and the wiring harness, continues to melt the first two prongs. In result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. After replacing all three parts it works for about a month before everything starts to fry again. After spending a $100/mo for replacement parts and the expense of service, I'm extremely frustrated and broke. After much research on the internet I come to find that I am not the only one with this complaint. Going without a heater or defrost in the middle of winter in Minnesota is not an option, especially with little children and it goes out as your stopped at a light and your window fogs up and can't see a thing. I hope with much consideration that this matter could be attended too.

- North Mankato, Mn, MN, USA

problem #1

May 032002

(reported on)


  • miles
Hood insulation missing overheating the paint. Back door allows emissions from the exhaust. Roof panel does not fit at the windshield. Passenger doors slam too hard. Vent air strong smell like carbon dioxide. Gas tank hoses unsecured and too close to the moffler. No ashtray..rear cigarret lighter adapter does not work..loud pounding with the rear windows down at 40+ mil;ES/hr.

- Alameda, CA, USA

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