really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango transmission problems

transmission problem

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2002 Dodge Durango Owner Comments

problem #3

Jan 052008

Durango 4WD 8-cyl

  • Automatic transmission
  • 110,000 miles


I have a 2002 Dodge Durango. I purchased the vehicle around 12/20/07. Around 1/5/08 I noticed that the vehicle could be shifted out of park with out the key in the ignition or the brake being pressed. This is an obvious safety concern as it could easily slip out of park or if there is a child in the car they could hit it out of park. I did some research on the problem and found that there was a recall for this exact problem on 01-02 Dodge Durangos and dakotas. I then got in contact with a dealership to have the recall work done and they said that my VIN number was not under the recall and that I had to call Chrysler customer service. I called them and they to told me my vehicle was not covered under the recall and that they would not fix it. I feel that my car should be covered under the warranty because I am experiencing the exact thing they were recalled for and have the same year and make of the recall. Please let me know if there is any way you can help me.

- Oshkosh, WI, USA

problem #2

Jul 022002


  • Automatic transmission
  • miles
Vehicle slips into gear without key being in the ignition.

- Toledo, OH, USA

problem #1

Jun 152002


  • Automatic transmission
  • miles
Engine was off, keys out of ignition, a small child put vehicle into gear and vehicle rolled backwards, hitting a barn.

- Sanger, TX, USA

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