Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,141 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango accessories - exterior problems

accessories - exterior problem

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2004 Dodge Durango Owner Comments

problem #2

Jun 102004

Durango 4WD 8-cyl

  • 282 miles


2004 Dodge Durango. Consumer states vehicle leaks water from the sunroof into the electrical system the consumer stated the vehicle has been to the dealer five times for the sunroof leak, which caused other components to stop working.

- Bowie, MD, USA

problem #1

Jun 172010


  • 64,000 miles
The contact owns a 2004 Dodge Durango. While driving at approximately 55 mph, all of the service lights illuminated on the dashboard and the odometer and speedometer failed completely. The contact shut off the engine and when restarting, the failure persisted. Suddenly, the seat belt warning chime activated and the vehicle resumed normal operation. The dealer advised water had leaked into the junction box from the sunroof causing the failure. The dealer flushed an unknown tube and advised replacing the junction box. The contact declined. The failure and current mileages were 64,000.

- Woburn, MA, USA

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