Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
26,460 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango electrical problems

electrical problem

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2004 Dodge Durango Owner Comments

problem #5

Nov 282007

Durango 4WD 8-cyl

  • Automatic transmission
  • 49,800 miles


The contact owns a 2004 Dodge Durango. The contact stated that there was a fire under the hood caused by a battery cable. The failure was identical to NHTSA campaign id number 04V578000 (electrical system:battery:cables) and safety recall number D40 issued by daimler Chrysler. The vehicle was repaired through an insurance claim. Daimler Chrysler sent an independent claims adjuster, who took a report of the incident. On December 17, 2007, the manufacturer sent the contact a response via mail that denied claim for any sort of repair reimbursement for the recall. The total estimated cost in damages was $1,870 plus towing. A police report was filed. The failure mileage was 49,800 and current mileage was 49,900. Updated 01/29/08

- Wayne, NJ, USA

problem #4

Aug 172006

Durango 8-cyl

  • Automatic transmission
  • 64,500 miles
: the contact stated while driving 75 mph on the highway, the engine stalled without warning followed by a loss of all vehicle power. Upon further inspection, the contact moved the battery cables of the battery, and the engine restarted. The manufacturer was alerted.

- Calhan, CO, USA

problem #3

Aug 272004

Durango 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles
: the contact stated while driving at various speeds, while applying brake pressure the vehicle lurched forward and struck an oncoming vehicle. The vehicle sustained damage to the front end. A police report was taken. There were no injuries. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership was unable to duplicate the problem. The vehicle was taken to an independent repair shop for further evaluation. The contact indicated the crash was caused by mechanical failure in the vehicle. The contact was never notified of the mechanical failure. Also, the contact did not receive NHTSA recalls O4V0120000 concerning vehicle speed cables; O3V528000 concerning electrical system wiring, and O4V578000 regarding battery cables. The contact felt aforementioned recall failures could have caused the accident.

- Grosse Pointe Woods, MI, USA

problem #2

Jan 132005

(reported on)


  • miles
Recall campaign: The consumer was unable to had the D40 safety recall done due to lack of parts.

- Roseland, NJ, USA

problem #1

Aug 222004

Durango 8-cyl

  • Automatic transmission
  • miles
First the horn started going off all by its self and they said that happens every so often. It could be electrical they said and tried to fix it. I got my new Durango back and then it over heated. I was on I-95 when then it over heated. It was towed. They said it was the electrical problum with the horn and they couldnt get it to overheat. Mabey it was a glitch in the system. They said. Then it wouldnt crank, three times this happend. They had to tow it. Costing them a little money. Well accualy it cost Dodge well over $350 plus cost of trying to figure out whats wrong. And keeping a vehicle I pay $556 per mo. For. I know this may be a small problum to you but someone said something about a lemon law should be in afect. I just want my vehicile back because I still have to pay for this SUV. While there( trying to figure the electrical problum out ) im tierd of this please help!!!!!!!!!! I have two kids and this is the 2nd car ive purchased. The first one I bought I was saticfied with, but got to small for my new family. I love my SUV and paid $35,0000 and it wont even start. It drains the battery all by its self overnight.

- Waverly, GA, USA

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