Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,753 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Durango miscellaneous problems

miscellaneous problem

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2004 Dodge Durango Owner Comments

problem #3

Jul 102006

Durango 8-cyl

  • Automatic transmission
  • miles


I have a Dodge Durango 2004. When it rains or I drive over a wet pavement the power steering belt gets wet and the steering wheel is hard to turn, causing the driverto loose control. The dealer cheked it and told me not to drive on rainy days (basically).

- North Lauderdale, FL, USA

problem #2

Apr 212005

Durango 8-cyl

  • Automatic transmission
  • 14,258 miles
When I open a single window, the entire truck shakes. The front doors shake enough to see a gap. There is so much cabin pressure it feels as if your head is about to explode. It is impossible to ride with window down. The shaking has caused the front left door to have severe wind noise when windows are closed.

- Hebron, MD, USA

problem #1

Jul 162004

Durango 4WD 8-cyl

  • Automatic transmission
  • 0 miles
I was contacted in July by Chrysler who said that my 04 Dodge Durango slt had a "hot bake paint problem." The female rep. Asked if I had noticed any paint fading or other problems. I told her "no, not yet." I was instructed to bring the truck back to usa Dodge also known as mack Dodge and return it for another truck. The same lease agreement still in effect, the new truck would have to be msrp to msrp. I asked why they just would not repaint it and put us in a loaner, she said, "sir wouldn't you like a new truck !" I said, "yes !", already having about 5,000 miles I would be starting the mileage clock to zero. Then I asked how do I know that the new truck I pick out won't have the same problem. I was told they would run the VIN to make sure. Well I was not able to find another truck msrp to msrp even after checking a few dealerships. The truck gave us problems in the past, stall, no start, no stored codes etc. They even blamed it on the key fob once. After what's been on the news I am glad they bought me out of the truck. I pray to god that my wife & 3 kids never got hurt and I will pray that no one else does either.

- Toms River, NJ, USA

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