2011 Dodge Durango fuel system problems: fuel pump relay stays engaged after motor is turned off

Fuel Pump Relay Stays Engaged After Motor Is Turned Off

2011 Dodge Durango

This problem may be covered under warranty. Ask your Dodge dealer.

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.

8.8

pretty bad
Typical Repair Cost:
$890
Average Mileage:
64,150 miles
Total Complaints:
12 complaints

Most Common Solutions:

  1. replace tipm via recall (5 reports)
  2. not sure (3 reports)
  3. replace TIPM (3 reports)
  4. fuel relay bypass (1 reports)
2011 Dodge Durango fuel system problems

fuel system problem

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2011 Dodge Durango Owner Comments

problem #12

Feb 012016

Durango Citadel 5.7L V8

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

Just one more recall from my lovely Dodge. Very unhappy with the reliability of this car.

- Jacquie G., Saint George, UT, US

problem #11

Dec 032015

Durango LX 5.7L Hemi

  • Automatic transmission
  • 91,000 miles

When I take the car to the dealer they try to re-create the problem and of course it never happens so they say they can't do anything. They need to research the problem further.

- Sandra E., Atascadero, CA, US

problem #10

Nov 302015

Durango LX 5.7L Hemi

  • Automatic transmission
  • 90,000 miles

Dealer cannot recreate the issue. Not fixed. Cant find problem.

- Sandra E., Atascadero, CA, US

problem #9

Jun 202014

Durango Express 3.2L V6

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

I own a 2011 Dodge Durango and last Summer I had to spend $750 on a fuel relay bypass kit. My fuel relay switch that would be apart of the TIPM had went bad after doing research to find a resolution, I found out that this is a frequent problem with many owners. So when I took my Durango to the dealer the maintenance rep said,"Yeah, we get a lot of these... so, sir we will take your truck and if we can get your part in a decent time we will let you know".

I found out that the manufacturer can't keep up with the demand for part request. The recall for this problem only goes from 2012-2014 and Dodge is lying by saying those are the only model years with this issue. I feel robbed and believe I should reimbursed for my cost, especially after finding out that Dodge knows of the issue but refuses to place a recall. That I learned from a maintenance employee who blogs on giving owners info on there Dodge products when they have problems. This is my last Dodge product they need to do right by there customers.

- Raymond W., Bowie, MD, US

problem #8

Sep 022014

Durango Crew V6

  • Automatic transmission
  • 72,700 miles

To replace the TIPM it would cost about 1000 dollars and I quote my service man! So i am saying this Dodge recall the TIPM as well and stop making a product that requires this much time to diagnose. Recall it so i can recover my cost and all others cost!

- Timothy W., Laurel, MD, US

problem #7

Sep 182014

Durango Crew V6

  • Automatic transmission
  • 60,680 miles

Chrysler is making junk and is not fixing the problem. And now we are paying for something we can't drive

- Vanness E., Kalamazoo, MI, US

problem #6

Nov 032014

Durango Express V6

  • Automatic transmission
  • 40,000 miles

A D V E R T I S E M E N T S

After turning off my vehicle I heard that sounds like an hissing sound around the fuel tank . Had to disconnect the battery to stop it.

- nalbert, Fort Drum, NY, US

problem #5

Oct 102014

Durango Express 3.6L

  • Automatic transmission
  • 55,000 miles

On 10-10-14 my truck started having problems starting wouldn't turn over. Until I tried to start it 4-5 then it would start. Well on 10-11-14 I was driving down hwy 12 at around 65mph and it decided to cut off on me and stall. Nice thing is no one was hurt. SO I had it towed to Liatha dodge and found out the problem was the TIPM (p54). But now the brake light is on when the brake is not, Traction control light is on, and No cruise control. And they wanted $1,000 to fix the problem. Then they claim dodge will pay you back. I asked them how because dodge is only going to pay for the correct recall. SO long story short I still have the problem. The 800 number will not help at all. My truck will not start and dodge says ohh well. Deal with it until we feel like sending out the recall letter. Then who knows when we will get the part to fix the problem.

- pieman16, Sacramento, CA, US

problem #4

Aug 192013

Durango Crew 8 Cy Hemi

  • Automatic transmission
  • 54,000 miles

The problem started a few months after I bought the car in 2011 and the Century Dodge of Mt. Airy said they could never find the problem.

- Jennifer W., Westminster, MD, US

problem #3

Aug 222014

Durango Citadel V8

  • Automatic transmission
  • 62,000 miles

I can't express how surprised yet upset also to see that the problem I have been having with my truck is a top complaint for the Durango. I have a 2011 Dodge Durango that I purchased last October (yes it's not even a year old with me, and two weeks ago it started giving me difficulty starting up 2 times. No big deal at first but two weeks later I tried to cut it on and it sounded like a 1960 Ford LTD puttering and misfiring and wouldn't crank. Then it finally just wouldn't crank up at all.

I had to have it towed to the dealership (not worried due to my extended warranty) and was floored when I was told it was a faulty TIPM and it would be about $1200 to fully replace or $460 to replace the fuel relay. AND IT WAS NOT COVERED ON MY WARRANTY! The monthly payment is enough alone to pull my hair out and to have to pay this had me nearly in tears! I am angry that no one told me and now that I see it is a known problem I am furious about there not being a recall! I want to join this class action suit immediately! My car in currently in the shop for repair and I am keeping my receipts!!-

- kimjohnson, Durham, NC, US

problem #2

Apr 032014

Durango Citadel 5.7L V8

  • Automatic transmission
  • 52,000 miles

This is not the first time I have had an issue starting my Durango. The first time the fuel pump continued to run was in January of 2014. When it happens it sounds like a leak in a tire. I monitored the tire pressure throughout the day and realized I didn't have a leak so I got underneath the truck and it sounded like it was coming from the fuel tank. When I placed my hand on the tank I could feel a vibration. I went under the hood and figured out which circuit breaker was for the fuel pump and pulled it. Alas! The pump stopped and when I replaced the breaker it stayed off. I had this happen again last week and applied the same procedure. If you allow the fuel pump to run it will deplete your battery and even though I am having issues getting this thing to start that would definitely prevent it from starting. I have read several articles about the defective TIPMs and believe this is the issue because of the other issues I am having with my 2011 Dodge Durango Citadel. I paid a lot of money for this car and expect a quality product. This TIPM is a costly issue that has presented several inconveniences and is a real safety issue.

- Joshua E., Warrens, WI, US

problem #1

Mar 282014

Durango 3.2L V6

  • Automatic transmission
  • 72,316 miles

This is just the most recent problem with our 2011 Dodge Durango within the last 5 months. After experiencing related problems in starting the vehicle, we drove our Durango in the evening, came home around 9pm, turned the car off, and noticed a lot of sound that was like air rushing quickly. This sound was coming from under the vehicle towards the middle rear area. We started the vehicle again and turned it off to see if this would stop the noise, but it continued and it continued all the way to the next morning.

We found a website that advised us to remove the M20 fuse to get the fuel line to stop. This worked, but now we are having to remove this fuse after we use the vehicle to dis-engage the "Fuel Line Relay" which is what we were told was the problem; the fuel line relay stays engaged after the vehicle is turned off due to the failing/failed TIPM module. I guess this is the tail end of this vehicles long on going problems. Very scared and nervous to be driving my car especially with our small children and carpool children in it.

Update from Jul 22, 2014: Since this was posted and after making several online searches, we went to the dealership where we purchased our Durango and thoroughly explained to them the situation again (for the 3rd + time) and how we found there are some active class action law suits against Dodge for this very reason and that we want them to fix the problem. After hearing our detailed information, they gladly took the car in and offered to cover the majority of the repair which was a little over $800.00 and we paid $300.00, which we were told to hang onto our receipt, because they are anticipating a recall for this issue and that we would be reimbursed for any costs we paid towards the TIPM module. Problem fixed at this time and our Durango has been running fine. So our suggestion to those who might be experiencing this problem, go and demand your dealership fix it, let them know you are aware that they have knowledge of this problem and that there are class actions against them, and sign up for any of the class actions against Dodge for this problem so you can be reimbursed for any repairs, keep your receipts!

- Eric S., Temecula, CA, US

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