Notes: A prime example of why you should never buy the first model year of a new vehicle.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey AC / heater problems

AC / heater problem

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2009 Dodge Journey Owner Comments

problem #1

Dec 302010

Journey 6-cyl

  • 12,000 miles


I have an 09 Dodge Journey that has issues from day one. 1st the A/C broke. They fixed it that was only 2 weeks after I bought the car. The car was new and bought in 01/2009. At a little over 12000 miles my brakes were gone. I had to rotate rotors and put new brake pads. Ever since then I have had to change the pads (2 times the rotors completely all other times rotating the rotors)5 more times. I have called Chrysler and all they have done is made the warranty to 36000 miles but that is not fixing a problem. I have gotten online and researched. I am not the only one having this problem. There are thousands of others and there are actually lawsuits out there for this reason. I was in a fenderbender in Dec. 2010 and I can not help but wonder if I would have had brakes there were 100% if it could have been avoided.with all the complaints I am wondering how much it will take for a recall or something to be put into effect. I hope it does not take people getting killed for this to be corrected.

- Church Point, LA, USA

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