CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
75,697 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments (Page 1 of 2)

problem #23

Feb 042020

Journey

  • 153,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey the vehicle did not start when cranked the vehicle was not diagnosed by a dealer the consequence was unable to start the vehicle sporadically the contact stated that the vehicle did not start when the key was inserted in the ignition, the contact had replaced the key fob and the starter. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.

- Appleton, WI, USA

problem #22

Dec 022017

Journey

  • 114,045 miles
I was stationary in a parking lot. My vehicle has electrical problems when it gets below 50 degrees F. all of my dashboard warning lights come on and my gauges won't register including my fuel, RPM, and speedometer. My turn signals won't work and neither will my emergency hazard lights. My door locks and window controls work intermittently when this happens. My navigation screen/back-up camera will not work and my wiper blades and headlights stay on even though the controls are set to off. My wiper spray nozzles won't work and neither will my high beams. It will stay like this until my vehicle warms up, usually about 20-30 min. I am a nurse and often have to take call at night, so sometimes I don't have time to let it warm up. I have had to download an app that will tell me my speed and pray I don't get into an accident. I have taken it to the dealership multiple times and they can never find the culprit so it just wastes my time and money.

- Daleville, AL, USA

problem #21

Feb 182019

Journey

  • 90,000 miles
I've had the car for 2 years. Since I've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after I've put more than 1000 into everything that has not fixed the issue.

- Wilmington, DE, USA

problem #20

Aug 182019

Journey

  • 103,000 miles

A D V E R T I S E M E N T S

First the light turn on of the air bag (movement). In other night when I turn on the alarm it's start to activate on panic mode then I turn off the alarm wait for a various minutes and activate again (off), but in less than a minute start to be in panic mode. In other day (movement), says that was an open door and the locks start to put it many times, any of the doors wasn't open (movement). In the same day at night it's start to turn on/turn off the inside lights, put the locks, and the message of a door it's was open (movement). The alarm was on panic mode twice and the light's was againg turn on/turn off (off). The batterie, every time that I try to turn on the vehicule I need a booster to charge it again. The mechanics says that the alternator and the batterie are in good conditions has the voltage that needs to be operating. I put a new batterie but the problem persist. And turn on the light of other thing on the panel.

- Ceiba, PR, USA

problem #19

Sep 162019

Journey

  • miles
My car is constantly unable to start im being told due to electrical issues. Ive replaced the starter, battery, & alternator. There are all kinds of forums telling you ways around getting the car to start but no real fixes. Some people spending hundreds and thousands trying to fix this issue by replacing fuse boxes, adding cables, replacing the entire computer system and more to no avail. While others just park the car until its paid off or sell it. Its not fair and its inconvenient. Dodge Journeys 2009+ are all experiencing these issues.

- Cincinnati, OH, USA

problem #18

Jul 022019

Journey

  • 162,000 miles
On several occasions my Dodge Journey has shut off while driving and while sitting at a traffic light. Some instances occurred while turning at a traffic light or driving straight ahead on a local city road. The check engine light, traction equalizer warning and air bag lights all come on just prior to the car shutting off most times. Other times there is no warning until my steering wheel and brakes lock up indicated that the car has shut off. I've had the car serviced for the engine amongst other repairs and the problem still persists and the codes clear only temporarily. The car lights dim or flicker and the car shakes sometimes when starting up indicating that the car will not hold power to drive. The battery is good and the mechanic has stated that the issue is electrical.

- Orlando, FL, USA

problem #17

Apr 192019

Journey

  • 175,000 miles

A D V E R T I S E M E N T S

When using right turn signal dome lights turn on, if cruise contrail is on cannot use brights will shut off cruise by itself, car stalls, and will not always start, when it does start many times will stall right away, and when driving stalls. Air bag light on which have read can mean airbag fail to deploy.

- Mayville, MI, USA

problem #16

Feb 232019

Journey

  • 126,908 miles
Battery goes dead all the time, check enjine light, traction light, loses power going up small hills, won't shift, air bag light stays on, testing says it has a battery drain, cam shat sensor light changed but still says bad, we put a new battery in but doesnt help.

- Hardy, AR, USA

problem #15

Jun 122018

Journey

  • 86,000 miles
Takata recall on my vehicle is possible with my transmission. While I was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while I am driving.

- Houma, LA, USA

problem #14

Jun 012018

Journey

  • 179,000 miles
The contact owns a 2009 Dodge Journey. While operating the vehicle, the ABS, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.

- Madison, TN, USA

problem #13

Oct 122017

Journey

  • 50,736 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving 50 mph, the ESC, ABS, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic Dodge Chrysler Jeep Ram (2330 us-1, St augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.

- St.Augustine, FL, USA

problem #12

Feb 212016

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving 50 mph and making a right turn on a curve, the vehicle started to wiggle. The contact depressed the brake pedal, skid into traffic, and crashed into a ditch; however, the vehicle continued skidding into the bushes. As a result, all four windows fractured. The vehicle was towed to the contacted residence. A police report was not filed and there were no injuries. The contact received notification of nets campaign number: 14V373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Carrizo Spring, TX, USA

problem #11

Jun 072016

Journey

  • 138,503 miles
Let it be noted that after the R03 recall all the following issues started occurring. First incident: Driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes PO0562 & PO700. The battery read 12.2V on the diagnostic while off then 14.4 when the car was started(after being jumped for 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power, no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is PO622. Symptoms are seeming to be the tipm all over again. Again, none of this started until I took it to Dodge to have the RO3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again Chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!

- North Las Vegas, NV, USA

problem #10

Mar 032016

Journey

  • 76,142 miles
End of valve stem shot out of stem while trying to air up tire, end corroded and broke, replaced stem and sensor unit. Seems that this is a serious problem with the metal types that are put on and installed at the factory on these models cars. Even service station (Firestone) said they have collection of bad stems on these vehicles. I got lucky that I noticed air pressure indicator light was on an took it to station to air up tire when I tried to put air in tire and end shot out like a rocket and then I lost all the air in my tire. What has to be done to have this issue taken care of by the manufacturer when these are obviously defective. Does some one have to be driving down the road get in an accident because the stem blows out and they get a flat or blow a tire. My car was stationary at the tire pump at the time this happened, I called road side assistance to remove my tire but there was nothing they could do otherwise.

- Waterford, MI, USA

problem #9

Jan 222016

Journey

  • 16,975 miles
We bought the car new in April of 2009. In August of 2012 brakes started acting 'sticky and jerky'. took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying 'no' it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years ago I went into dealership for tire rotation and oil change and they told me I'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership I've been taking the Journey into another shop where I asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later I'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn't even test drive) and the cheap brakes Dodge installed. I will never buy a vehicle from either of them again.

- Lake Havasu City, AZ, USA

problem #8

Aug 012015

Journey

  • miles
We are very concerned, my wife nothing in the car with the child every day, and the Dodge homestead in Florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.

- Homestead, FL, USA

problem #7

Feb 142015

Journey 6-cyl

  • miles
I was driving down the road, (the road has a slope) my car hit a bump in the road and shut completely off. I kept pressing the brake but it didn't stop the car from rolling down hill because there was no power to the car. My car rolled into the back of another car. This vehicle is part of a recall and I have made several trips to a dealer to get it repaired but I am told each time that the part is not available. I am afraid to drive this car. This time it was an accident the next time it shuts off it may be a fatality.

- Cairo, IL, USA

problem #6

Aug 212013

Journey 6-cyl

  • 109,000 miles
Car all of a sudden shuts off while driving down the street at various speeds.35-70 steering wheel locks, you have very little control. Very very dangerous has been hooked up to certified auto shop diagnostic computer all codes come back fine and they can not tell me why this happens. I already replaced crankshaft sensor to test if that was what was wrong with it. I am not going to go thru all these fixes for testing. Dodge needs to do a recall on this problem. I called Dodge direct to start a recall process. Something needs to be done before a fatality happens!

- Raymond, NH, USA

problem #5

Jan 182014

Journey

  • 91,000 miles
Both front window will not go up from left master switch however rt window will operate from rt switch. Diag found that the vehicle drive door harness and module must be replaced.

- Durham, NC, USA

problem #4

Jan 272012

Journey 6-cyl

  • 33,719 miles
The car was scanned several times. It has electrical defects and shows up 17 codes, must of them active. Brakes lights and control panel don't works. When we open only the second row door, lights don't work, but if you open any front door then we have lights. Also, we have problems with the entertainment center. It was changed by the dealer a couple of times but still showing the same problem. All the dashboard lights was changed by the dealer but until now we still having the same problem, for example, gas meter goes on and off, mph meter and tachometer goes down and up while the car is moving on the road. A couple of times we were unable to turn on the car after a lot of tries. Car dealer changed battery of the car by June/2012. When this happen while driving the car I feel so insecure cause I have a 4 year old child and I afraid something bad happen to my child and me. Its so weird seen all the dashboard lights going on and off while driving, its like the car turned crazy.

- Caguas, PR, USA

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