Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey accessories - interior problems

accessories - interior problem

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2010 Dodge Journey Owner Comments

problem #4

Jun 102013


  • 45,000 miles


In June of 2013 my car alarm started to come on randomly. First while car was in parked position. Days after it then started sounding while driving, leaving my then 6 year olds hysterical. It was happening so much that we took out the fuses. In Nov 2014, while entering the interstate exit my car shut off going 35mph around a deep curve. I lost all control of steering and acceleration, brakes locked up. I was able to force steer to shoulder and turn car off and back on. It ran ok until a couple weeks later it did it again. Coming home off interstate w/ kids in car, car shut off while going 40 mph in mid curve! now beginning Feb 2015, my battery goes dead repeatedly. I've had to have it jumped off almost every morning for last month. I took it to auto store and battery tested good. March 2015, battery going dead again. I've had accredited mechanic look at it who tested everything along w/ relays. He stated battery was good but basically alarm, although it's not heard, its still waking up and drain battery. He couldn't go beyond this point to fix because he believed it's something in computer system? I took to dealer and after I explained everything to them & been without a car for week, they insisted it battery was bad. So we have replaced battery, yet they did not address random alarm/horn. So I took back same day to address this issue B/C it will continue. They now are suggesting to replace horn switch of which after looking at other consumers I don't think will fix the problem. There is something in the cars computer triggering the alarm but for some reason they refuse to check that. I'm not sure if it's just because they can't get as much money from resetting computer or not. I know I don't have money to throw away on trail & error. With all the complaints on this I can't figure out how the dealers/company Chrysler Dodge Jeep doesn't have a solution.

- Macon, GA, USA

problem #3

May 012013

Journey 6-cyl

  • 37,000 miles
The car alarm will go off sporadically, not honking consistently. It has gone off while driving the car as well! the key fob won't turn it off so I would go pull out the horn fuses under the hood. The alarm will still go off without the horn fuses. It is obvious because the lights will flicker, as if the alarm is going off, and a clicking noise of the alarm being activated is heard. Don't know what to do and it is annoying having to drive around without my horn working! when the alarm goes off, we are not accidentally pressing the key fob buttons. Again, when the horn honks during alarm activation, it is a sporadic honking likes the car is possessed, rather than a consistent honk. Please help!

- Fort Worth, TX, USA

problem #2

May 172013


  • 62,000 miles
I have also been dealing with this same issue for the past 6-8 months and based on other complaints I have read I am not the only one.. the electrical randomly goes out while driving. Sometimes it will come back on its own but most of the time I have to pull over to turn car off and restart. Windows, blinkers, ac, radio, wipers, hazards, and exterior brake lights, etc go out. (I do not lose control of driving but fear that is what is next, based on other people's complaints of similar issues). The dealership cant find the problem, couldn't replicate issue (had turned off car despite my telling them it works after restarted), and told me to bring it back next time happens so they can see (as if they didn't believe me)..I have bought back again. Only have approximately 3,000 miles left on the extended warranty- seems they are waiting warranty out. This is a possible dangerous situation that can claim lives, if someone doesn't see me braking, trying to turn, wipers wouldn't work during a rain downpour once.. Dodge needs to address this as a whole!!

- New Orleans, LA, USA

problem #1

Nov 192010


  • 15,000 miles
I bought a 2010 Dodge Journey and have had many issue. First the alignment has always gone towards the right and has been in the shop twice and they said it was fine. I have always had problems with the nav and computer music system. The newest and worst issue is in less than 2 weeks has stopped while I was driving. I took it in the first time and the service said they rebooted the computer and it was fine. Few days later I was going 40 down the road and the car shut off again. Both times the car is in drive and the key is in. It is now back in the shop and I am afraid the airbags are not going to work. I am afraid that I will be hit and injured. I have 4 year old twin boys. Dodge/Chrysler is not helpful at all. I am afraid to drive the car. It is back in the shop and for a car less than a year old, I feel it should work. I don't know what to do.

- Celina, TX, USA

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