This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Crown Victoria. While driving approximately 55 mph, the contact felt a strong gust of heat coming through her vents. She pulled over to the side of the road and had the vehicle towed back to her residence. The vehicle was unable to be driven. A local mechanic came to service the vehicle and informed her that the plastic intake manifold cracked and needed to be replaced with an iron intake manifold. The vehicle was repaired at the contact's expense. The manufacturer has not yet been notified. The failure and current mileages were 100,000. Updated 06/17/08.
Intake manifold on my 1997 Ford Crown Victoria cracked allowing coolant to leak into manifold. There was a class action suit in 2005 which I never was told about.
I own a !997 Crown Victoria, which overheated due to a crack in the intake manifold. I have owned this vehicle since 4-06-2002, and did not know about the recall until I looked it up on the internet! I had to pay for the repair myself, I think I should have been notified by Ford!
1997 Ford crown vic traveling East of austin tx at posted highway speed when a crack developed in the intake manifold with resulted in loss of coolant, and subsequently motor function. Towed to authorized Lincoln Mercury dealer in austin, and was informed by tow truck driver that this was very common defect for this model car, and suggested I contact Ford people for a recall notice. Was advised by the Ford representative at the 800 telephone number provided in the owners manuel that no recall was in effect however, no cost repair was available to those vehicle seven years or under. A further program through the dealers may also be available named customer satisfaction programmability this had restriction of eight years and 80000 miles. My car didn't qualified for either program due to age and mileage even though the car has meticulous being taken care of and was under 82000 miles. Upon completion of a new intake manifold installation at a cost of $1029.98 dollars it was determined the engine was a total loss as the engine must have been damaged due to loss of coolant and resultant overheating. A replacement motor was quoted at $6000 dollars on top of the already incurred $1029.98 dollar expence. The car was junk!!! I find it difficult to understand why no recall was in effect since Ford knew there was a problem. The mechanic told me they had many similar repairs in their shop. Also informed all similar police models were repaired without restrictions. If this is so I can't understand why I am discriminated. I would like the Ford corporation reimburse my expenses and/or give me a voucher for a substanial discount on a new Ford vehicle.
- the contact stated that the intake manifold cracked and leaked coolant. The vehicle has approximately 89,000. The contact was driving 55-60 mph on the interstate, and the weather conditions were fair. The contact saw a plume of white smoke following behind him. The contact immediately drove the vehicle to a repair shop. There were no warning signs or signs of overheating. The dealer removed and replaced the intake manifold and added engine coolant. Updated 01/26/07.
- Roanoke, VA, USA
Search CarComplaints.com for these popular complaint phrases...
- the contact states that there was a recall on his 1997 Crown Victoria. The contact said that 8:20 am on 12/19/06 while attempting to pass another vehicle when he notice a large trail of steam and smoke coming from the rear of his vehicle. The contact pulled to side of road and steam and smoke stopped, at which time he opened hood of vehicle and noticed coolant running on top of the engine. Contact called the Ford dealership of Kansas. The Ford dealership informed contact that the intake radiator had cracked. The representative then asked questions regarding the problem and told him that there was a recall on the intake fuel manifold but, that the recall had expired in 2004. The representative also told the contact that the intake had to have a crack in it in order for them to have repairs done.
The manifold cracked, engine overheated, blew heater core had to tow car miles for replacement. Parts included manifold, gaskets, heater core and hoses. This at 84000 miles and no warranty.
: the contact stated while driving the vehicle the heat hand started to rise. The contact drove the vehicle to an independent repair shop. Upon inspection there was water leaking from under the vehicle. The mechanic found the problem to be the intake manifold was broken. Repairs have been made. The manufacturer has not been alerted. Updated 03/22/06.
: the contact stated while driving 2 mph slowing to a stop, steam was noticed coming from the vehicle. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership determined the intake manifold was leaking and the intake manifold, thermostat, water pump and hoses needed to be replaced. The manufacturer was notified however, no repairs were made.
I own a 1997 Ford Crown Victoria and while driving on expressway the car overheated and I immediately pulled of the road. After towing to mechanic he immediately diagnosed the problem as a very common one. That being the plastic engine manifold that has been a part of a fully covered warranty/recall item if your vehicle was a police or fleet vehicle. The fact that it is not covered to the private car owner does not make sense. Who would think such a important component make of plastic would be acceptable to any car owner.
1997 Ford Crown Victoria w/61,705 miles was making a strange sound. Thinking it might be the brakes, I took it to a service center. While they were testing it smoke started poured out of the hood. The result indicated there was a crack in the plastic' manifold which had to be replaced w/a Ford part that was a metal part. I understood there was a recall that only included police or fleet cars. It seemed to me that there should be some recourse toward the Ford Motor Company. This car had only 61,705 miles on it. Who would think a plastic manifold would hold up at all? not me certainly.
(1) we were driving on the freeway and my car sounded like something exploded and it got so hot and lost all of the fluids in the car. (2). We had to get it off the freeway and have it towed into mccoy mills Ford. The intake manifold, was made of plastic and it cracked and the car was burning hot. It could have very easily caused and accident. Defect in the intake manifold. It was replaced, total expense - $1028.54. They would not replace it free, but I feel Ford should have to refund me for fixing it, since it was a defect and made from plastic. I didn't think to ask for old parts. The service man told me it was made of plastic and that they were using metal now. I also found out that a lot of the police cars, the Crown Victoria's, have done the very same thing. I would like to know if a lawsuit has been started against Ford, if so, I would like to join it.
Safety defect with intake manifold. The intake manifold on certain passenger vehicles manufactured by the Ford Motor Company has failed. Once this failure occurs the intake manifold may cause the engine to seize and fail and may cause an accident. When notifying Ford they refused to reimburse the consumer for repairs on defective parts. Please respond promptly in resolving matters.
We were traveling on I-15 in a remote area of Utah. When our car's intake manifold ruptured but didn't know it at the time and lost all of the coolant -stranding us. The failure of the manifold led us to be towed to beaver and then from beaver to St. George Utah. We learned the Ford Motor Company knew there was a problem with this particular engine 4.6 liter and it happen quite frequently. They were replacing the defective manifold on an as needed basis. We left the car to be repaired at the St. George Ford dealership and had to rent another car. St george Ford told me that they would put on a new manifold which was not all plastic, but that they would not help me off set the cost of replacement. St. george Ford said because I had more then 75,000 miles on the car, that they wouldn't help with the expense of the $1093 repair plus $ $347 towing fee. I think a part that is this defective should be a voluntary replacement by the Ford company for the life of the car. This is an all plastic part they knew it was defective because they have retooled and made a cast metal replacement. I think that when this happens it is an unsafe situation and it also leaves you stranded on the freeway or back country where we live. Ford also told me they were replacing the manifold on an as needed basis on police cars and other vehicles with the 4.6 liter engine for unlimited mileage.
While driving steam came from under the hood, and the temperature gauge read hot. This occurred because the intake manifold cracked and anti freeze leaked out. Dealership replaced the cracked intake manifold with a new redesigned intake manifold.
While driving consumer noticed an unknown aroma inside the vehicle. Consumer had vehicle inspected, and a technician determined intake manifold as the cause.
1997 Crown Victoria LX - 4.6 L engine with 99,000 miles. My manifold intake cracked and failed, resulting in rapid and complete loss of engine coolant. Required towing. Repair estimated to cost $1,100. Ford has been aware of this issue since 1996 and has recalled 1996-2001 Crown Victoria taxis, limos, and police cruisers for this very same problem, but did not recall private vehicles with the same faulty part. Ford did not even notify owners of this defect. I request an investigation be made into the reason why private vehicles were excluded from this recall, as there can be no technical reason. I would also request that Ford be compelled to pay for repairs made to cars previously repaired.
A D V E R T I S E M E N T S
- Wakeforest, NC, USA