really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape steering problems

steering problem

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2002 Ford Escape Owner Comments

problem #3

Mar 272005

Escape 4WD 6-cyl

  • Automatic transmission
  • miles


My case is exactly similar to customer complaint ODI # 10100963 as well as the recall of the 2001 Escapes (recall #00V223001). My steering column started to loosen shortly after the warranty expired. The dealer (new brighton Ford) fixed it once saying that it was possibly a defect in the column itself and if it loosened again that they would recommended having the steering column replaced. The dealer has now agreed to replace it but at half the cost. This seems too coincidental to be a random issue, especially given the past recall of the same problem. I don't want to pay and have it eventually be covered under a recall. Thanks terry olson.

- St. Louis Park, MN, USA

problem #2

Apr 292004

(reported on)

Escape 9-cyl

  • Automatic transmission
  • 75 miles
The brake light came on while driving. This occurred because the brake master cylinder had a slow leak that progressed. The dealership indicated the leak may be due to a bad cylinder cap. The cap was replaced. Also at 100 miles the steering wheel became loose and felt like it was going to separate from it's linkage. A screw in the steering wheel had became loose and needed to be tightened. The dealership tightened the screw and put a punch mark into the side of the screw to make it stay in place but the problem recurred. The master parts were not working the steering wheel was loose after 50 miles. The master cylinder had a slow leak, which worsened over time and tightening did not fix. The consumer found the back light behind the gear selector and odometer went out, the airbag light had come on, the check engine light had come on, the radio did not start, the vehicle stalled, and the seat belts were inoperative.

- Homer, AK, USA

problem #1

Nov 252002


  • miles
While driving the at 30pmh the steering whell become inoperable. Brakes lock up. Dealer inspected the vehicle and could not duplicate or correct the problem.

- Belvedere, CA, USA

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