This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I'm scared to drive my car. Sometimes the wheel locks when I'm driving, also the wheel shakes like I'm on a rollercoaster. I can't drive over 20 mph because the wheel starts to shake even more
There have been numerous times where my car would suddenly stall or freeze up when making turns or pressing the gas after coming to a complete stop. By stalling I mean taking a second or two to accelerate then jerking kinda hard once I hit the gas pedal. When the car would freeze up, the traction and check engine indicator flashes and the steering wheel is completely stuck in place and I'd have to restart the car to get it going again. It doesnt freeze or stall on the highway but it always happens on city streets.
I own a 2008 Ford Escape that has recently been diagnosed with a known recalled issue with the torque sensor. Error code B2278. It has caused the electric power steering assist to turn off. My vehicle currently has no power steering due to this issue that has already been recalled. My vehicle falls under the model and year that Ford recalled the part on, however the Ford Motor Company is claiming they have no responsibility in the repair or replacement of the part. Luckily I was at a slow speed when the power steering went out and did not cause an accident.
Recalled other models identical to mine for the exact issue I am having with the airbag clock spring; however, did not recall mine for some reason. Car has 99.7K miles I am absolutely furious nothing has been done about this issue for select cars while others have been corrected. The dealership my car was taken to was too incompetent to repair the issue.(cactus jacks)
- Tucson, AZ, USA
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Today is 10/1/2019. I dropped my kids off at school came home and my neighbor son had missed the bus. I was on my way to take him to school when after I started my car my steering wheel wouldn't turn. First I thought I had done something wrong so I parked it and tried to reverse and turn the wheel again same thing happened. My electric steering wheel has gone out or is no longer working there was a recall before I got the vehicle 14S05 but with previous owner. I went to 3 different places saying the same thing how can a recall that claims to be fixed not be fixed thank god my truck was parked already so now they are saying it could cost 800-1800 and I have to take it to a Ford place so disappointed. I purchase the truck in 2017 so approximately 2 years later and this happens.
The ABS module is bad read tons of forums same problem I almost died due to this. Second quarter panels starting to rust. This shouldn't happen law was passed in 70S to prevent this. Reqd tons of forums people same problem both need recall asap
Steering system fault appears on dash...making the wheel lock up in drive or turning.when I was parking steering was extremely hard please recall this matter I seen in 2006 a recall on google on the date of 11/1/2018... Ford will say there are no such thing its extremely dangerous as well as a defect that came out of bo where
Well known 2008 Ford Escape hybrid anti lock brake problem but when I brought car to hempstead Ford 301N. Franklin street, hempstead N.Y.11550. Supervisior name maria (888)457-8442 service dept claim to havent heard of the problem.aslo I was there for a coolant pump recall and all they did was check my antifreeze and never change coolant pump.waste of my time.I called the Ford company phone number, does not speak english. Ford is playing phone tag. Ford hybrid brakes are the worst I ever experience in a vehicle.regenerating braking manufacture defect ! they don"T want to recalled because anti lock brakes cost money.Ford Motor Company please do the right thing and fix recall anti lock brakes for 2008 Ford Escape hybrid. I was coming to a stop at red light and went right through it ending up into the intersection.lucky it was not a busy road or else I would not be here reporting this problem.to mention...not that many 2008 Ford Escape hybrid on the road you are not going to lose a lot of money instead gain new customers for correcting your problem.I would accept a settlement or a trade in for working vehicle.
Electric steering assist failure -- sudden and complete failure. On highway...outside temp was 5 F above zero. Two children in car (one year old and 3 year old). Without warning (and during a 45 degree curve) the steering assist went out and at first the steering assist attempted to correct the steering and that made matters worse -- holding the wheel steady and continuing thru the turn was a challenge (and, I am 'stout' guy!). got off the highway asap. Then an electric burn smell started..steering column (?). got the grand kids out of the car (into the 5 degree temp) in a hurry! car now in the shop. $2,000 repair and may not be complete. Will find out final number today.
I took my car in for a recall on the power steering. Afterwards when I would idle, the steering wheel became shaky making a loud noise. Now it shakes even when I'm driving and will get jerky or stop working completely. This happens on the highway, when I'm stopped at a stop light or when I'm pulling out of a driveway! from what I have researched this happens to thousands of other Ford owners. The power steering simply gives out and they want you to pay $1,500 to have the whole column replaced!
I was dropping my child off at school. I put my vehicle in park and when I pulled out and went to use my brake the pedal went to the floor and the pedal vibrated like ABS was engaged. I was able to stop but it was very slowly. I was going under 10 mph.when I started to drive again my ABS and traction control lights came on and you could hear the sound of the traction control being engaged. I had to stop two more times on my way home and was able to do so by driving only 5 mph with my four ways on. The traction control sound was intermittent and the vehicle would not accelerate properly. The brake pedal continued to go to the floor and vibrate. The brakes continued to not work properly and make sounds. I was only 1 mile from home and was able to get home without an accident. This happened in a residential area while I was making a short trip under 3 miles both ways. It happened right after I put the vehicle in drive and pulled out. After doing some reasearch this appears to be a common problem with the hydraulic braking system. I was very lucky that I was not involved in accident and that I was driving slow at the time. I just dropped my child off at school. Had this occurred at another time we could have been seriously injured or killed as well as anyone else that may have been involved. I have called the Ford dealership today to have my vehicle looked at and am waiting to hear back from them. Since this is a common and serious problem I feel that Ford should take responsibility and issue a recall on this before someone is killed.
My complaint is regarding Ford safety recall # 14S05. Loss of power steering due to torque sensor failure. Ford issued recall in July 2014. My vehicle was inspected in August 2014. Software was updated and torque sensor was found to be functioning and was not replaced. The recall pertained to loss of power. The vehicle would default to manual steering. I purchased my 2008 Ford Escape in Oct 2014 and was not aware of the recall. Ford says the recall was complete. I disagree and am filing this complaint.
Was driving vehicle steering became unmanageable. Almost crashed with myself and my kid. Other vins have been recalled for the electronic steering system yet mine is not listed.
While starting the car the wheel started shaking, you can hear a clicking noise...while driving the vehicle the wheel shakes non stop and the noise continues, followed by a code saying (power steering assist fault). It's getting worse the more we drive it.
As I was driving home from work and turning a corner, my power steering just stopped working and I almost drove into another car, so to avoid colliding into on coming traffic I went onto the shoulder. I contacted the dealer and they said that my car was not included in the recall, but according to this web site it is. What do I need to do, crash?
The contact owns a 2008 Ford Escape. The contact received notification of NHTSA campaign number: 14V284000 (steering). After the vehicle was repaired under the recall, the vehicle experienced several failures. The failures included the loss of anti-lock braking system, stability control, and the brake warning light was constantly illuminated. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to retrieve a fault code on the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,412.
While driving my car it lunge forward, which it have never done before. After coming to a complete stop at a red light, when I push on the gas peddle to continue on my way the car stalled, then lunge forward again. I was scared that the car behind me was going to hit me. Please help all the Ford Escape owners with this problem. My car is currently at the Ford dealer, hoping they can rectify the problem. I haven't had my vehicle for a year yet, just brought it last year.
All these items have been fixed by capitol city Ford indianapolis and mace Ford terre haute, in. I am still having problems with the throttle thrust and electrical problems. Currently my car will not start. Other mechanics said it was the starter, its not the starter its electrical sensors. The vehicle speeds up sometimes when the car is not being excelerated. Suspension, heater speed control stop working when they worked on the electrical and they refuse to fix it. There is more. I don't have my documentation, but I will submit it later. The car is at the shop - being looked and worked on - its still not starting - so we don't have transportation!! I cant afford another hit from Ford when they are not even fixing the problem.
A D V E R T I S E M E N T S
- Poughkeepsie, NY, USA