really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Escape accessories - exterior problems

accessories - exterior problem

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2014 Ford Escape Owner Comments

problem #2

Jan 112015


  • 28,000 miles


My wife and I were driving on a 4 lane highway during the day. We were not operating the panoramic sunroof and the shade was completely open. Suddenly and all at once, the front pane of glass in the sunroof exploded into the cabin. Glass cut my face in two locations and caused bleeding. There was no nearby traffic in front of us or on the side. We were not traveling under an overpass. We were able to quickly regain control of the vehicle as the breakage caused us to slow down and swerve. There were no other collisions or damage after the sunroof broke. As no object or projectile caused the breakage and there was no prior damage to the sunroof, it is obvious that there was a fault with either the glass or sunroof assembly.

- Saint Peters, MO, USA

problem #1

Dec 112014


  • 16,500 miles
While driving done the road, a loud pop was heard. My 3 year old pointed to the panoramic sunroof and said look. It had fallen inward on the back of the glass while the front of the glass stayed attached, cracking the glass. Pieces of glass fell into the back seat and all in my sons lap. Ford has had recalls on certain VIN numbers but not mine, epoxy being mixed incorrectly causing glass to become separated.

- Medina, TN, USA

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