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4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ford Explorer brakes problems

brakes problem

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2017 Ford Explorer Owner Comments

problem #4

Feb 172020

Explorer

  • 13,001 miles

A D V E R T I S E M E N T S

The contact owns a Ford Explorer. The contact stated that when the vehicle was turned on, the heated seats, the heated steering wheel and the apple port was inoperable. The message center displayed emergency charging needed. The vehicle was started and then driven to the fred martin Ford, 4701 mahoning ave, youngstown, oh 44515, where it was determined that the battery power was low. The contact stated that the battery was replaced prior to the failure. An appointment was scheduled with the same dealer however, the diagnostic test was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,001.

- Canfield, OH, USA

problem #3

Jan 112020

Explorer

  • 27,000 miles
On January 11, 2020, I turned on the ignition of my 2017 Explorer sitting in my driveway and immediately had 4 warning lights and multiple error messages appear. It was the ABS, stability control on and off lights and a wrench. Then there were multiple messages about my four wheel drive not working. I turned the car on and off several times trying to get all of the messages and to see if it would clear. After the third restart the entire dash panel went out completely except for the radio which stayed on continuously for 3 days until it got to the dealership on Monday. None of the vehicles basic necessities were working...no speedometer, gas lights, wipers, or climate control, etc. Only the engine, headlights, and taillights worked. The dealership is currently working on the vehicle and is claiming it is a battery problem. The service department has admitted they don't know if it will fix the problem but they are going to try it. They also stated that "the vehicle cleared itself after the battery died which it's not supposed to do". I have seen multiple reports about the exact same problem with different items being replaced, including the battery, to no avail. This is my family's primary vehicle and I regularly drive my 6 and 11 yr old children around in this vehicle. We also travel the highway and 4 lane suspension bridge extensively. Losing these basic systems could result in a life threatening situation for me and my family. I have seen complaints on the internet dating back to December 2016 and the problem is still occurring. The vehicle was in proper working condition, no major problems prior, and well below the mileage expected for a vehicle of this age when the issues occurred. I don't trust it now.

- Salem, NJ, USA

problem #2

Oct 052019

Explorer

  • 29,000 miles
Vehicle loses acceleration, stalls and shakes when at a stop. Jerks when backing up. Vehicle has been to Ford two times. First time replaced throttle, and second time unable to duplicate error. Currently will be picking up vehichle from sheehy Ford ashland in va. This is extremely unsafe

- Quinton, VA, USA

problem #1

Jun 162019

Explorer

  • 49,000 miles
I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely, " "service advancetrac, " "stability control off, " and "hill start assist not available." I was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside brought the vehicle to a nearby dealer. Eventually, two days later, the computer said we needed a new steering column (I thought a steering column should last the life of the vehicle...). there were no warning signs, no leaks, and no strange noises. Of course, I was past my warranty. Pretty hefty bill. There is an new recall for a rear suspension problem that was issued just days earlier.

- North Bellmore, NY, USA

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