really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
21,724 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Explorer Sport Trac seat belts / air bags problems

seat belts / air bags problem

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2004 Ford Explorer Sport Trac Owner Comments

problem #1

Oct 282004

Explorer Sport Trac 4WD 6-cyl

  • Automatic transmission
  • 21,724 miles


October 28, 2004, motor vehicle accident, chain reaction 3 vehicle, I was at full stop with foot on brake. Vehicle behind me stopped, next vehicle did not stop, pushed vehicle behind me into and under the driver side rear of my vehicle. Bumper damage, truck bed twisted several inches, etc. My seat belt did not hold/catch or stop my forward movement. I was thrown into the steering wheel and then snapped back, injuring my head, neck, mid and low back, I had numbness and tingling bilateral lower extremities, and bilateral upper extremities. I also experienced severe muscle spasms neck and mid back. I hit the steering wheel hard. The air bag did not engage. Passenger seat belt engaged and protected my passenger. I was taken to an emergency hospital, C-spine/backboard, neck and back spasms, lots of pain, tingling bilateral arms and legs, etc. Now unable to work, unknown time due to neck and back injury. I am an er nurse. If my seat belt had held me, I would probably be at work right now and not writing this complaint. Your question of number of failures: The belt catches about 1 in 30 or more attempt to get it to hold/catch. I am awaiting a scheduled mri of my spine, and will be following up with a neurologist. The seat belt has not been repaired at yet and remains faulty.

- Sacramento, CA, USA

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