Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus AC / heater problems

AC / heater problem

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2012 Ford Focus Owner Comments

problem #2

Jul 202015


  • 51,000 miles


The contact owns a 2012 Ford Focus. While attempting to start the vehicle, there was an abnormal sound from the front of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that it could be the air conditioner compressor and stated that the vehicle was safe to drive. The vehicle was not repaired. While driving approximately 30 mph, there was a smell of smoke inside the vehicle and noticed that the rear of the vehicle was smoking. The vehicle was towed to a dealer where it was confirmed that the air conditioner compressor and the belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Pittsburg, PA, USA

problem #1

Sep 272014


  • 26,000 miles
The contact owns a 2012 Ford Focus. Immediately after turning on the vehicle, the windshield wipers activated independently. Also, when the air conditioner was activated, an unusual yellow substance came out of the vent. The dealer was unable to diagnose the failure. The contact replaced the passenger side windshield wiper. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 26,000.

- Dallas, TX, USA

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