Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,417 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar brakes problems

brakes problem

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2004 Ford Freestar Owner Comments

problem #6

May 212013

Freestar 6-cyl

  • miles


While my husband was on his way home from work he came upon a red light. When the light turned green again he attempted to accelerate but the van would not move. He turned the ignition off and then on again and the van still would not move. All of this occurred without any warning, no lights flashing or any kind of unusual sounds. After having it towed to the dealer we purchased the vehicle from we were told that the van had an electrical problem that needed to be handled at the Ford dealer. Now what I have been told is that the electronic computer module was the problem and needed to be replaced. This repair cost us $1200 dollars after having the van for just under five months. We are paying close to $13,000 for this van and were not able to drive it safely for at least six months without repair. Someone should protect the consumer a little better than they are. This is devastating for my family considering this is our first vehicle and we are still inexperienced with the was dealers prey on their potential customers, Ford should be ashamed of how they treat the people who are the one's who keep them in business. I think people should take a stand to refrain from purchasing Ford vehicles until they take consumer safety seriously. There should also be a law which states that any used car dealer disclose recall information to the potential buyer before a contract is entered into. The type of problem that we have could have ended in serious injury or death had this happened on the highway.

- Baltimore, MD, USA

problem #5

May 252010

Freestar 6-cyl

  • 61,000 miles
In 2010 for no reason the traction control light was coming on. After 2 visits to the dealer they replaced the ABS module and switch on the master cylinder. The problem seemed to be resolved but once in a while the light would come on. Now it is happening more frequently and the ABS activates for no apparent reason (dry road and normal braking) which I consider a safety hazard.

- Mount Arlington, NJ, USA

problem #4

Mar 012010

Freestar 6-cyl

  • 50,000 miles
Check tires & traction control off light comes on daily.

- Randolph, NJ, USA

problem #3

Oct 202011


  • 123,000 miles


Driving and the car shut down: No power steering, no power brakes, nothing worked. There were no warning lights or other indication of failure. Was able to steer to the side of the road and stop vehicle using emergency brakes.

- Sykesville, MD, USA

problem #2

Nov 232009


  • 48,500 miles
Experienced a sudden loss of motive power to the engine on 2004 Freestar while driving in bad weather and heavy traffic. Air bag light came on as well. Towed to dealer. Told transmission and air bag module needed to be replaced. Cost $4000. Freestar has 48,589 miles. Extended warranty expired in August. Had car in to dealer 4 times during the summer for traction control issues and failure of backup sensors. 2006 had to be towed to dealer due to engine stopped running 3 times in less than 2 miles. Trade in value $5700(minus $4000 in transmission and airbag module replacement)

- Ballwin, MO, USA

problem #1

Jan 182008


  • 44,000 miles
We own a 2004 Freestar that has had the transmission replaced in Feb 2008 with less than 43,000 miles on it. In July 2008 we spend $450 on repairing part of the breaking system, and this week the van would not go into reverse and did not have any pull to it when it finally did after several attempts. Once I got out of the parking space, I got an estimate of a block and onto a busy highway, only to have the van stall on me, almost causing a wreck. The dealership and Ford paid for the transmission to be replaced, we paid for the caliper, drum, rotor, and break pad to be replaced on the front driver side brake. When having the van checked out this week, we were told yesterday that they did diagnostics on it, and the only thing that came back was a cam sensor and that there was probably moisture involved that would cause the stalling. Nothing was repaired, and this could happen again, esp during the winter months, when winter driving is already dangerous. There is also an issue with the track control. It works most of the time but not all of the time. The light comes on at least 2 time per month. The reason can't be found for it. Ford needs to be made to do recalls on these vans for the safety of the owners.

- Tell City, IN, USA

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