Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar transmission problems

transmission problem

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2004 Ford Freestar Owner Comments

problem #4

Nov 262012

Freestar 6-cyl

  • 103,000 miles


Power train:automatic transmission:control module (tcm, PCM) vehicle speed control the PCM shorted out because it got wet through the cover of the hood. This appears to be a relatively wide-spread problem and if not addressed and repaired correctly, it could happen again.

- Hurricane, WV, USA

problem #3

Jun 042012

Freestar 6-cyl

  • Automatic transmission
  • 78,000 miles
I left work, got 3 parking spots away, lost steering, brakes and gas. Engine was still running. Transaxle light came on, shut off van, tried again and it drove maybe a few feet and it was as if it was in neutral. Engine light, battery light and oil light came on. Shut it down tried again, drove about 10 feet and it died. Had it towed to vip who had no answers, towed to Ford who said it there was water in the PCM. They dried it out and said give it a go. Got it home drove it one day and the next(after raining) it would not move out of driveway. It would go into gear but hitting the gas was again like in neutral. It would move maybe a few inches and then no longer. The engine light came back on and the van bucked some. Towed to Ford again and they said it is defiantly water getting in the PCM. I have been searching online and I see many people complaining about this issue. I am worried because there is another recall coming in a month or so for the torque converter and I have 2 small children that rely on that van. I can't trade it in cause they are only will to give us $1000 when we owe 6. we are without vehicle again, with my husband and I having jobs and two kids. I feel unsafe in my van, even if we are to get it fixed, we have to hope the torque converter does not go while we are driving before the recall.

- Sanford , ME, USA

problem #2

Sep 012009

Freestar 6-cyl

  • Automatic transmission
  • 113,000 miles
The contact owns a 2004 Ford Freestar. While driving at approximately 25 mph, the vehicle lost power and stalled. The vehicle was towed to an independent repair shop where the contact was informed the transmission would need to be replaced. The transmission was replaced. The failure recurred eight times after repairs. At each failure, the vehicle was towed to an independent repair shop where the computer would be reset. After the 4th failure, the mechanic found water in the PCM and it was replaced. The failure mileage was 113,000 and the current mileage was 114,000. Updated 12/02/10 updated 12/08/10

- Waterford, CT, USA

problem #1

Apr 062009

Freestar 6-cyl

  • Automatic transmission
  • miles
2004 Ford Freestar. S10 appropriate handling - letter to the president from consumer re vehicle hazards due to major defects (full document not imaged). The check engine light illuminated. The codes were for a cmp sensor and ac pressure sensor. The power train control module needed to be replaced due to water intrusion. The vehicle would stall while driving on the highway. The consumer stated there were no problems with the vehicle until a water leak occurred. Updated 08/26/10 updated 11/10/10 the consumer stated after the third repair, the dealership stated they could not adjust the hood latch down enough to prevent water from blowing in from the front of the vehicle. The consumer believed the problem was a safety issue and not a customer satisfaction issue. Updated 07/26/11 updated 08/23/11

- Middletown, DE, USA

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