Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,933 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion accessories - interior problems

accessories - interior problem

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2010 Ford Fusion Owner Comments

problem #3

Jun 052010

Fusion 6-cyl

  • 5,500 miles


My trip odometer continues to malfunction despite being replaced with a brand new instrument cluster. I will park the vehicle, reset the trip odometer to 0.0, and when I return the next day or several hours later the trip odometer will increase in mileage by itself! for example, the trip odometer will now read 0.1, 0.4, 0.6, 0.7, or 0.9. apparently this is a design flaw within the instrument cluster for this vehicle that I am responsible for discovering, which explains the warranty providing me with a brand new instrument cluster. The Ford dealership claims that the trip odometer is rounding off to the tenth based upon the current tenth that the main odometer is on. I questioned the dealership on the fact of whether or not my main odometer was being compromised" while the main odometer is causing the trip odometer to move without being driven, can the trip odometer cause the main odometer to move without being driven as well" the dealership told me no, but it is possible that this situation could be a two way street, and if it is then Ford is guilty of odometer fraud!!!!!

- Beverly Hills, MI, USA

problem #2

Mar 102010

(reported on)


  • miles
2010 Ford Fusion center instrument panel is hard to see in daylight when shadows are cast over it. Also these features are at a great arm reach.

- Emily, MN, USA

problem #1

Nov 282009

Fusion 6-cyl

  • Automatic transmission
  • 300 miles
The contact owns a 2010 Ford Fusion. The contact was unable to read the speedometer due to the reflection of the sunlight glare through the tinted windows in the vehicle. The vehicle was taken to an authorized dealer for inspection. The technician stated the problem experienced was a manufacturer design. The manufacturer was notified and there was concern of the safety risk involved. The failure mileage was 300. Updated 02/19/10

- Torrance, CA, USA

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