Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion AC / heater problems

AC / heater problem

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2012 Ford Fusion Owner Comments

problem #2

Jun 252016


  • 68,000 miles


The contact owns a 2012 Ford Fusion. While driving 55 mph, the air conditioner wires melted and fused together. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 68,000.

- St Louis, MO, USA

problem #1

Aug 132014


  • 10,000 miles
The contact owns a 2012 Ford Fusion. While the vehicle was on and in the park position, the air conditioner failed. The contact stated that the air condition unit started emitting hot air. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the air condition actuator and wires was burned. The vehicle was repaired; however, the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

- Kent Store, VA, USA

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