Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion accessories - interior problems

accessories - interior problem

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2012 Ford Fusion Owner Comments

problem #3

Sep 172012

Fusion 4-cyl

  • 8,916 miles


Second attempt to replace and or fix usb port. Pulled out retainer. Replaced usb port and cover due to pulled out of retainer.

- Carlisle, PA, USA

problem #2

Jun 252012

Fusion 4-cyl

  • 7,931 miles
Usb port tabs loose on the bezel. Ford replaced usb port and bezel.

- Carlisle, PA, USA

problem #1

Nov 052012

Fusion 4-cyl

  • 1,200 miles
I saw on news that you were investigating power steering issues on the Ford Fusion 2012. This is a problem I have been having with my Fusion 2012 almost from the beginning. The vehicle was purchased with less than 10 miles on it and the issue started happening around the second month. I hear a ding and then the power steering goes out, the brakes paddle requires a lot of pressure to engage, and the accelerator paddle is not as responsive. Two error messages appear on the display, "power steering assist fault" and "service advancetrac." I mentioned it to the service department at the Ford dealer and he ask me to take a picture of the messages next time it happens and bring them in. I took pictures and brought them in, I'm then told that I have to bring the vehicle in while the error messages are showing in order for the mechanic to diagnose the problem. This will be almost impossible to do because after a restart the errors go away. I'm glad to see that this issue is finally being investigated.

- Woodbridge, VA, USA

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