Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
43,549 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus accessories - exterior problems

accessories - exterior problem

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2002 Ford Taurus Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Jan 032006

Taurus 6-cyl

  • Automatic transmission
  • 46,960 miles


No heat/air. No blower function with the passenger side floor soaking wet. Happened once last year and then decided to work. Now it is shot. How many incidents of a similar nature does it take the NHTSA to have the manufacturer issue a recall or at least a free fix. I see quite a number of blower motor failures listed on this site. Taurus brake rotors should also be recalled since they have failed prematurely for as long as Taurus' have been made.

- Bensalem, PA, USA

problem #6

Mar 022005

Taurus 6-cyl

  • Automatic transmission
  • 89,000 miles
The contact stated the heater blower motor stopped working. The motor and resistor short out due to rainwater that entered the heater assembly through the venting along the hood of the vehicle. Also, the rain water leaked onto the floorboard. He has replaced the heater blower motor twice at his own expense.

- Clarksburg, WV, USA

problem #5

May 042005

Taurus 6-cyl

  • Automatic transmission
  • 49,400 miles
We purchased a 2002 Ford Taurus ses new in 2002. The blower motor for heating and air conditioning recently quit working. I took it to the dealership for repair. I was advised that water had shorted out the blower motor causing it to burn up and they had to replace the blower motor, blower resistor and installed a "rainhat extension kit". I was advised that the kit was developed by Ford to address the problem of water entering the blower motor and shorting it out. I was billed $374.37 to repair what is obviously a manufacter's defect. I feel that Ford should have repaired this defect under an extended warrenty as it is obviously a design defect. The car has been garaged when not it use since it was new. It presently has about 49,500 miles on it.

- Wadsworth, OH, USA

problem #4

Feb 242005

Taurus 6-cyl

  • Automatic transmission
  • 40,180 miles


Just purchased the car and have(water in the blower case or on the passenger side floor, an inoperative climate control blower motor, a motor that operates on high speed only), have not had car repaired yet but did call Ford for complaint.

- Lebanon Junction, KY, USA

problem #3

Feb 192005

Taurus 6-cyl

  • Automatic transmission
  • 59,687 miles
I drive a 2002 Ford Taurus wagon, purchased new from the dealer, the warranty is now up. I was driving my car(Canadian winter) and turned on my heater. I smelled something burning, and then smoke started coming out from under the dash. I turned the heater off and it went away. I took it to the dealer and they told me that it was a problem where water leaked into the heater motor and froze burning out the motor. Now this is going to cost about $400 to fix. It apparently was a problem with Taurus built from 2001 - 2003. There should have been a defect recorded on this and a recall done.

- New Maryland, 00, USA

problem #2

Oct 052004

Taurus 6-cyl

  • Automatic transmission
  • miles
While driving in inclement weather the blower motor failed work and the windshield became foggy. This caused poor visibility for the driver. Consumer heard a loud knock noise coming from the front. Consumer took vehicle to the dealer, and mechanic determined that defroster/defogger motor, and the passenger side lower ball joints needed to be replaced.

- North Mankato, MN, USA

problem #1

Jul 292003

Taurus 6-cyl

  • Automatic transmission
  • 24,483 miles
The blower motor on my 2002 Ford Taurus works intermittently. The Ford dealer claims there is nothing wrong since the blower worked when the car was in the shop. When it happend again the dealer told me that there was a bad "motor. Resistor" and replaced it. Now after the car was sitting for 3 days in the drive way the blower motor quit again. The dealer tells me there is nothing they can do unless it happens when the car is in the shop and they can duplicate the problem. Without the blower neither the A/C nor the heater will work and depending on the weather the windows will fog up creating and unsafe driving condition.

- Piscataway, NJ, USA

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