definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Transit Connect brakes problems

brakes problem

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2013 Ford Transit Connect Owner Comments

problem #2

Jan 122016

Transit Connect

  • 32,000 miles


I purchased a 2013 Transit connect from a Ford dealer this fall. Still under Ford warranty and purchased extended warranty through Ford. Today we got our first snow and while driving the tcs kicked in and basically disabled the vehicle. I was unable to move, so while I had my foot on the accelerator the vehicles tvs light was on but the vehicle would not move. I opened the owners manual and looked for the tcs shut off button listed in the manual and my vehicle does have one. So now I realize I am in a dangerous situation because I cannot move and other vehicle including two wheel drive cars are driving around me. I just invested $20,000 in a vehicle for my business ( heating/cooling/electric) and I cannot even get to the customers house with and inch of snow on the ground. I was able to finally reverse to a driveway and after 30 minutes get the vehicle to move down the small grade. I literally was able to drive a 14 year old Honda civic that cost $3200 up the slight slope that a like new with only 32K miles on it Transit connect would not go. I feel this is a safety hazard and I do not feel comfortable driving this vehicle. So far the local dealership and Ford customer care line have no answers for me. Why in the owners manual is there a listed tcs shut off button and a location on my dashboard for it but no part # or option to add it to my vehicle. I invested in this Ford for my business and now I cannot even get to customers homes. I am afraid to drive it now and not sure what to do since the dealer has no answers and Ford had none either. I cannot believe that the engineers at Ford Motor Company did not think to out this tcs off button on all vehicle equipped with tcs and that the NHTSA has not fined Ford Motor Company they have not issued a recall., how can engineers designe a vehicle for the usa that will not move in an inch of snow?

- Pittsburgh, PA, USA

problem #1

Jan 052016

Transit Connect

  • 15,800 miles
After light freezing rain, I was unable to get traction going up a slight hill that is usually not a problem. I was trying to go 20-25 miles/ hour on a two lane street. I down shifted, I tried less gas, I tried more gas, nothing helped. I was passed by approximately 50 cars, 4 of them were Toyota priuses. None of them had significant difficulty getting traction. I even began to slide backwards at one point. It took me approximately 15 minutes to go approximately 1/8th of a mile. I could not even get out of the way. I finally made it to a driveway with a couple inches of snow, and was able to gain enough traction to proceed slowly. I have the best studless snow tires available through a reputable tire company. The pressure was just checked yesterday to ensure that there was not a tire issue. I called the dealer after reviewing the manual, and asked is a switch to disengage the traction control system could be added. He understood immediately, and stated they were familiar with the problem.... he made some phone calls and confirmed that nothing could be done. This is a terrible safety issue. If I had been on the highway, in an intersection, or crossing a highway, I would have been a sitting duck. I could have been killed, and those trying to avoid me could have been killed.

- Spokane, WA, USA

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