CarComplaints.com Notes: The 2002 Honda Accord suffers from widespread transmission failure, subframe rust, & problems with the airbag system (SRS). We recommend avoiding this model year like the plague.
The transmission begins slipping & eventually has to be replaced, typically soon after 90,000 miles & with a repair cost of over $2,000. Transmission failure has been a huge problem for the Accord & several other Honda models all through the early 2000s model years. Honda extended the transmission warranty to 93 months/109k miles for the 2000-2001 Accord as a class action lawsuit settlement, but owners of other Accord model years with transmission problems are out of luck.
Subframe rust near the front passenger side wheel has become a problem recently, due to the poorly positioned A/C drain hose directly above that area. Repair cost to the subframe is over $2,000.
The SRS warning light likes to come on due to a defective seat belt sensor -- typically the driver's side. This sensor is covered under Honda's lifetime seat belt warranty, but some dealers charge a $100+ "diagnostic fee" or tell customers the entire SRS unit ($800) is bad.
Had a recall on my 2002 Honda Accord. Asked Honda to replace 2 indicator lights on dash board with no charge to me, since my vehicle is 12 years old and now a recall. It was a minimal cost to me if I paid for that but felt Honda should approve this minimal fix. Service Adviser Yvette Robles was very very rude when I brought in vehicle and not very informative.
When I came back to pick up Honda, she was even more rude to me and not helpful. She said she called Honda recall center but didn't know the name of the person she spoke to and didn't even know if male or female. That tells me she didn't go that extra mile for a customer and might not have called to begin with. I spoke to her boss (can't remember his name) and he was definitely more rude than Yvette. Do not go to Cathedral City Honda, Honda of the Desert ever! I want Honda to know how rude those employees are and drive away customers.
A D V E R T I S E M E N T S
Had a recall on my 2002 Honda Accord. Asked Honda to replace 2 indicator lights on dash board with no charge to me, since my vehicle is 12 years old and now a recall. It was a minimal cost to me if I paid for that but felt Honda should approve this minimal fix. Service Adviser Yvette Robles was very very rude when I brought in vehicle and not very informative.
When I came back to pick up Honda, she was even more rude to me and not helpful. She said she called Honda recall center but didn't know the name of the person she spoke to and didn't even know if male or female. That tells me she didn't go that extra mile for a customer and might not have called to begin with. I spoke to her boss (can't remember his name) and he was definitely more rude than Yvette. Do not go to Cathedral City Honda, Honda of the Desert ever! I want Honda to know how rude those employees are and drive away customers.
- jazmine!10, Palm Springs, CA, US