definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,160 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Sonata accessories - exterior problems

accessories - exterior problem

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2012 Hyundai Sonata Owner Comments

problem #5

Jun 212014


  • 59,000 miles


While visiting my parents, my father pointed out that part of my sunroof was shattered. I did not believe him as I had not been involved in any sort of collision nor had I heard anything hit my car while driving. Upon inspection I was surprised to see that indeed a piece of my sunroof was shattered. There was no point of impact, the glass was intact but completely shattered. I immediately contacted my local Hyundai dealership, but since it was a Saturday they were unaware if this was something that would be covered by my warranty. I am taking my car in Monday morning and hope to hear good news. I am extremely fortunate that this did not occur while my sunroof was open with my children in the passenger seat.

- Santa Maria, CA, USA

problem #4

May 052014

Sonata 4-cyl

  • 66,400 miles
I was driving down a highway around 8:45 am with a speed of 60 mph when all of a sudden I hear what sounds like an explosion inside my car. I became very startled. I then heard this roaring of wind and glass through some of the fabric which acts as barrier between me and sunroof/moonroof. There were no other vehicles on the road with me at the time, no animals, absolutely no one or nothing around to have caused this. It literally sounded like an explosion. I then find a safe place to pull over to inspect what happened, I then had to turn around to take my vehicle to nearest Hyundai dealership. The service department stated they would inspect it but I would most likely have to pay out of pocket for this since 1) it had over 60,000 miles already, in which I have documented above 66,400 miles on my car which is approximate calculation due to not having my vehicle in front of me at this time due to it being inspected at dealership, I can't give a exact mileage at this time. 2) they haven't officially made this a recall yet, as to my next point this is not the first apparently that this has happened to. I did have glass fall into my vehicle and had the barrier not be there who knows what would have happened as I could have had glass cut me and even worse get in my eyes and cut my eyes or causing permanent damage. I strongly suggest someone look into this immediately as this is not acceptable or safe. I will not stand for Hyundai blaming me or bullying me, and letting this continue happening. My car is with the dealership in Alabama as I was on my way back home to tx, I will have to get my car bagged and taped so I can make it home to tx to take it to get fixed as I am having to miss work, arrange care for my kids, pets, until I am able to get home to tx.

- Cameron , TX, USA

problem #3

Mar 042014


  • 26,000 miles
My brother was driving on the expressway at about 60mph. No other cars were on the road. There was a loud bang almost like a gun shot. He pulled over and saw the sunroof completely shattered. There were no rocks or anything found to indicate an object hitting the sunroof had caused the broken glass. The glass shattered out of nowhere.

- Brownsville, TX, USA

problem #2

Aug 132013


  • 18,300 miles
While driving on the interstate, the sunroof of my 2012 Hyundai Sonata spontaneously exploded. No vehicles were within 300 feet ahead of me and I was in the far right lane of the six lane divided interstate. Skies were overcast but no hail or lightning. I was not near any overpasses, and I did not witness any flying foreign objects. The service department at the dealership claim to have found an "impact site" on the front edge of the sunroof, but the insurance adjuster reported that it was inconclusive. The explosion left a basketball sized hole in the sunroof glass above the driver side. No injuries were experienced. The sunshade was closed at that time.

- Benton, AR, USA

problem #1

May 132013

Sonata 4-cyl

  • 6,100 miles
While driving on the parkway at approximately 60 mph, the sunroof of my 2012 Hyundai Sonata shattered. I heard the glass fall onto the thankfully closed sunshade as well as run down the back of my car, scratching the roof and trunk. I pulled over at the next exit and called the police. A state trooper came and stated that he did not feel that there was any evidence of an impact to cause the damage. I feel that this simply was a failure of the sunroof due to a manufacturing defect. I know there is a recall of another Hyundai model of the same year. I have also read reports in automobile forums of other Sonata experiencing the same issue. Including this one documented by nbc news. www.wkyc.com/news/investigative/article/288566/230/investigator-exploding-sunroof-sounds-like-gun-shot to date, Hyundai has refused to cover this, stating that it is not a warrantied part.

- Kings Park, NY, USA

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