really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,777 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jaguar X-Type body / paint problems

body / paint problem

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2003 Jaguar X-Type Owner Comments

problem #2

Aug 102008


  • 40,000 miles


This seems to be a common problem in which no one seems to want to address. There is a known flaw in the manufacturing process of the Jaguar X-type models from 2002-2005. The rocker panels which are constructed of steel, with no drainage holes and no corrosion protection. This is a safety hazard as the corrosion impacts the uni-body construction which impacts the side impact structure. Seems Jaguar is aware of this matter yet refuses to admit a flaw and addresses complaints to this issue by offering cash assistance on a case by case basis and "codes" it as a customer courtesy. My vehicle is a 2003 X-type purchased new in 2002, rust was found showing through the sill plate from the inside out, 7 days over a 6 year warranty. In repairing this due to Jaguar refusing to address the issue (yet offered me a courtesy of $3K towards repairs), the result was faulty mfg of '02 - '05 models in which the models where all defective. The rocker panel is built in steel, with no drainage holes allowing for salt/water to capture inside, thus corroding the unibody and A-frame of the car. I have receipts and online proof of this defect and ignoring of the issue. I am seeking restitution for the additional $4K put into the repair (Jaguar contributed $3K as a "courtesy") of the vehicle. This needs to be addressed as a total recall of X-type models showing proof of rust and/or invoiced repairs. I am in the process of speaking with the division of motor vehicles, dealers/license department with direction from the attorney generals office and am awaiting the response from the state's board of attorneys. I had my car totally refabricated due to a safety concern compromising the structural integrity of the car. If this complaint goes unattended to, then why can't one inspect a vehicle with visible rust?? must be because it's a safety issue.

- Johnston, RI, USA

problem #1

Mar 192010


  • 139,554 miles
As the result of a recent accident I have discovered a manufacturer's defect with Jaguar's X-type automobiles that crucially compromises the structural integrity of the vehicle rendering it unsafe for use and is virtually undetectable by visual inspection. I have contacted the dealer I bought the vehicle from and they put me in touch with the Jaguar district rep. In NJ who declined to even inspect the vehicle. The vehicle is currently in a repair shop and is available for inspection.

- Concord , NH, USA

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