CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #67

Apr 022019

Cherokee

  • 66,000 miles

A D V E R T I S E M E N T S

Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated I needed to put the vehicle in park before I could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restarted it, but struggled to start.. attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However I read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.

- Mcdonald, PA, USA

problem #66

Mar 022019

Cherokee

  • 60,000 miles
The car has jerked since I bought it two years ago and for about 6 months now it has been presenting a transmission issue. The car starts to flash with 'service transmission ' and the check engine light comes on - after that the car starts to get stiff and as soon as I come to a complete stop the car turns off the car turned off this happend twice and I took it into the local Jeep dealership where they told me on me at stop lights both times - I was able to turn the car back on after about 5 mins and continue driving that it was not a transmission issue and fixed the recalls and I was on my way - then the car started to do this again it stopped on my three times in one week alone saying service transmission.

- Reno, NV, USA

problem #65

Mar 062019

Cherokee

  • 34,000 miles
Multiple warning lights come on. Want accelerate, hard gear shift, low voltage light. Turns car off while driving.

- Woonsocket, RI, USA

problem #64

Dec 292018

Cherokee

  • 77,000 miles

A D V E R T I S E M E N T S

Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.

- Wantagh, NY, USA

problem #63

Nov 242018

Cherokee

  • 109,000 miles
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. Recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. Vehicle is currently at the dealership because it was leaking oil. Have been told that the oil cooler needs to be replaced. Have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. I gave the go ahead to replace the oil cooler and air temperature ambient sensor. Told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. I then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. They told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. Estimate for all repairs to be $2,500 plus. Was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. It is costing me $35 a day for a rental vehicle through them. I estimate total cost for repairs and rental to be about $3,000. This cost does not include the replacing the drive shaft which they tell me is noisy.

- Southbridge, MA, USA

problem #62

Nov 082018

Cherokee

  • 84,030 miles
When I'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and I had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their Jeep-Cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when I was driving on the streets and I would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.

- Houston, TX, USA

problem #61

Jan 052014

Cherokee

  • 500 miles

A D V E R T I S E M E N T S

Shift park brake then service transmission. It came on when I first bought the vehicle and continues till this day. When I bring it in they say it's a software update and continues to do the same thing. It's getting worse and worse by the day and I'm scared to drive my own vehicle. I bought the Jeep because I heard they were good long term vehicles. I've only had this car for four years and I know I will not let my son drive it!

- Winnebago, IL, USA

problem #60

Jul 212018

Cherokee

  • 70,000 miles
Vehicle died on main road just over 30000 miles said it was the uconnect. Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt

- Cross Lanes, WV, USA

problem #59

May 272018

Cherokee

  • 23,000 miles
We experienced a wobble very severe while towing behind our rv. It was very unsafe but we were able to get to the side of the road I hate to think what could have happened to us or someone else not to mention the car, rv or towing equipment. We are told we need a jumper wiring harness that cost $400. Is this covered?

- Wrentham, MA, USA

problem #58

Sep 142017

Cherokee

  • 51,000 miles
My check engine light keeps coming on for code B104E and every time I take it in to have it looked out nothing seems to be wrong with it. This code has been thrown 4 times in a year and every time they say they can't find an issue.

- Red Oak, TX, USA

problem #57

Oct 112017

Cherokee

  • miles

A D V E R T I S E M E N T S

The back windshield wiper, no longer works. It basically first just fell down over the tail light and when turned on, it would only cover part of the window. Later it would drop further down. There are times when you could manually move it. But it no longer works when you try to turn it on normally. Also the intermittent wiper settings for the front windshield, have not worked at all.

- Spokane, WA, USA

problem #56

Jan 122018

Cherokee 4-cyl

  • miles
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership I purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Moreno Valley, CA, USA

problem #55

Mar 152016

Cherokee

  • 28,000 miles
On many occasions the "death wobble", the front wheels of my 2014 Jeep Cherokee would begin violently oscillating while I towed the Jeep behind my motorhome. This wobble would occur at any speed and usually in construction zones or on a big bump in the highway. Jeep finally provided a "fix" for the problem by requiring a wiring harness to be installed. I paid to have it installed in a vehicle that was sold as four wheels down with no modifications and that has stopped the wobble problem. The original manual also states that the vehicle is flat towable. There was an addendum to the manual, but that was 2 years after I purchased the vehicle and many miles behind my motorhome.

- Midlothian, TX, USA

problem #54

Aug 152017

Cherokee

  • 19,000 miles
The contact owns a 2014 Jeep Cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.

- Baker, WV, USA

problem #53

Sep 292017

Cherokee

  • 34,000 miles
Bought this car 12/1/16 and purchased best optioned warranty. Car is stalling and locking up steering. 5X in last 3 days. Mil light, etc light coming on. After turning engine off and on, car will drive fine other than transmission is jerky. Seems like there is a dead spot when trying to accelerate. I put premium gas in this car. There is something definitely wrong with the computer language between fuel intake and transmission shifting gears. Bringing it to naples Dodge tmrw for service and hopefully will be under warranty.

- Naples, FL, USA

problem #52

Sep 232017

Cherokee

  • 40,000 miles
Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.

- Fort Washington, MD, USA

problem #51

Sep 202017

Cherokee

  • 65,000 miles
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.

- Belton, MO, USA

problem #50

Aug 312014

Cherokee

  • 38,020 miles
When flat towing our 2014 Jeep Cherokee with active drive II on a rough road at a speed of approximately 45 mph, the car vibrated so badly it shook our 30,000 lb motorhome so badly that we had to completely stop the rig and then resume movement. The second time this happened we were on hwy 116 near petaluma, ca and we were in heavy traffic and the roadway had no verge. It was only by luck that we did not wreck or cause a wreck. Owner forums indicate this has happened to other Jeep Cherokee owners. Why doesn't Chrysler motors have to fix this? we could have been killed or killed someone. This happened three times in the sam general area but there was no safe place for us to pull over and disconnect the Jeep. Please help us.

- Grass Valley, CA, USA

problem #49

Jul 162017

Cherokee

  • 41,000 miles
On July 16, 2017 we downloaded a software update. We followed the directions on the screen so the car was parked and did not move during the process after it was complete we began to experience issues with the car such as no back up camera, flashing lights on the dash screen I.e. the odometer sometimes it will flash that 911 call assistance needs maintenance and is not functioning since the update was two weeks ago the car has been driven and these issues are still a problem

- Truckee, CA, USA

problem #48

Jul 042017

Cherokee

  • 38,500 miles
I have a 2014 Jeep Cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it, and now I find out that it has went way down in value due to all the recalls. What can I do"??"

- Swannanoa, NC, USA

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