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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments

problem #3

Apr 292003

Grand Cherokee

  • Automatic transmission
  • miles


I have a Jeep Grand Cherokee limited year 2003. It has the gen-3 seat belts in the back seat. These seat belts have been known to release in crashes. I tested the seat belt out and it releases with a simple touch of the elbow. I contacted daimler Chrysler and explained that the safest place for children is in the back seat but it is useless if the seat belts release upon impact. My 6 month is safer in the front seat with seat belts that work properly. Daimler Chrysler explained to me that if the seat belts are used properly they are safe. Isn't there only 1 way to use a seat belt" I explained to daimler Chrysler that I saw a crash test with a dummy and the seat belt released upon impact. Did the dummy do something wrong??? why do people have to lose their lives or be severly injured before a manufacturer is willing to admit they have a problem or try to correct it" I am contacting you because I think there should be a recall from daimler Chrysler so they stop putting these dangerous seat belts in the vehicles they manufacture. I would need a seat belt that works properly. Please advise. Thank you, darla graham

- Minnetrista, MN, USA

problem #2

Dec 082002

Grand Cherokee

  • miles
My 2002 Jeep Grand Cherokee limited, gen 3 seat belt in the rear, unlashed unexpectedly. I have two Chrysler cars with this type of belt. I would never have bought them knowing the belts are potentially unsafe. I have two small children. Please these recalled.

- North Andover, MA, USA

problem #1

Apr 082003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
I have found that many 2002 Jeep Grand Cherokee vehicles are missing the required child safety seat latch ready anchors in the rear seats. Have ordered new seats to correct condition and the replacement seats are also missing the latch anchors. Example vehicle identification numbers: [xxx], [xxx]. more available upon request. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sterling Heights, MI, USA

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