really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,153 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee brakes problems

brakes problem

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2004 Jeep Grand Cherokee Owner Comments

problem #14

Apr 092007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles


I am having a problem with the steering, brakes, and the heat vent. When turning left or right, it makes this awful noise. When applying the brakes, the steering wheel and the front end begins to shake. I took the vehicle to get the brakes changed and they said the pads look fine. When I had the heater on, it was blowing cold air on the passenger side.

- Barberton, OH, USA

problem #13

Mar 262007

Grand Cherokee

  • miles
I purchased a Jeep Grand Cherokee from car max on 3-17-07, and within a 3 week period the Jeep accelerated when braking 6 to 7 times. Running through stop lights and signs. I was almost hit. What is the problem with the Jeep.

- Valley Center, KS, USA

problem #12

May 312006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 18,075 miles
: the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated. This occurred without warning during normal braking on normal roads. The manufacturer was alerted however no inspections have been made. The rotors were resurfaced. Updated 06/19/06.

- Ossining, NY, USA

problem #11

Jun 202005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 12,500 miles


I am having ABS brake problems with this truck. I owned a 2000 Jeep Grand Cherokee for 3 years and had the same problem but it was under warranty. The calipers and rotors had to be replaced 4 times and the truck had less then 30,000 miles. My brake pads were always fine. I traded the truck in early for a 2004 model. The sales man assured me the problem was fixed. After a year, I had the same problem, the rotors and calipers had to be replaced again, and the pads were fine. The mechanic told me the ABS is the problem, as when you step on the brakes, it activates and heats up the rotors and damages the calipers because the ABS brakes do not release in time to cool off the braking system. Chrysler replaced everything because it was under 13,000 miles, but will not if it happens again. Why should we have to pay for a system failure? I think Chrysler should recall all models with this braking failure and fix it. They are very aware of the problem.

- Clarks Summit, PA, USA

problem #10

Mar 012005

Grand Cherokee 4WD

  • Automatic transmission
  • 24,800 miles
Jeep Grand Cherokee. At first, when stepping on the brakes the steering wheel shook. At 14,700 miles and on 6/1/04 the mechanic determined it was only the ABS brakes, and didn't record it. At 20,000 miles and on 12/1 2004 the shaking became worse and they replaced the rear rotors and turned the front rotors at no cost. Currently, the shaking was bad again, and the rotors were too thin to turn. However, all 4 rotors needed to be replaced, the dealer said they would fix the rotors but to never bring it back to them again for this problem. The brake pads have not been replaced because were good.

- Sequim, WA, USA

problem #9

May 302005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
The brakes don't work properly when coming to a stop hit a couple bumps and pedal had to be pushed to the floor, and the ABS didn't come on. Took vehicle to T to dealer, and they replaced master cylinder, but is doing the same thing. It stops but the pedal still goes to the floor.

- Smithtown, NY, USA

problem #8

May 252005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 27,000 miles


Consumer had an accident today. Consumer was about to make a left, a car was braking ahead and the consumer hit the brake. The consumers breaks did not respond. The tachometer was going up. Consumer hit brakes a second time, still did not work. Consumer hit other vehicle, and then vehicle stopped. Previous warning. Took vehicle to repair shop, mechanic said it just needed an oil change. Last Friday at one point it seemed like the brakes didn't grab. Jeep stated there was a service alert or recall. In the past consumer asked for information about this problem, when the driver tries to slam on brakes instead hits both the gas and brake pedal because of it being so close together.

- Mclean, VA, USA

problem #7

Apr 012005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 20,000 miles
Consumer states: Vehicle shakes only when braking. All 4 rotors are warped, at various speeds the vehicles shakes more so at 45 mph or more. Shakes more violently when braking from that speed. No indication of for warning until vehicle began to shake while braking. Diamler Chrysler will replace the front rotors, but not the back rotors, and refused to give information as one why they will only replace front, and not the back, and refuse to give information regarding deffect of rotors.

- Bowling Brook, IL, USA

problem #6

Apr 132005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 8,000 miles
Brake problems, sudden acceleration.

- Medina, OH, USA

problem #5

Nov 192004

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
While applying the brakes vehicle failed to stop and crashed into a cement wall. The vehicle was towed to the dealer for inspection. But, mechanic could not duplicate the problem. One month later, the problem recurred, and the vehicle was taken back to the dealer. Again, mechanic could not duplicate the problem.

- San Pedro, CA, USA

problem #4

Feb 122005

Grand Cherokee 4WD

  • Automatic transmission
  • 20,000 miles


Consumer complained about a brake problem. The rotors were thin, and prematureky wore out. Owner contacted the dealer, and was told that the vehicle was under warranty. However, the brakes were notcovered by the warranty.

- Bartlett, TN, USA

problem #3

Sep 092004

Grand Cherokee 4WD

  • 6,520 miles
When braking consumer heard a grinding noise coming from front/rear brakes. Dealership was notified, but did not resolve the problem. The consumer stated that nothing was done to correct the failure.

- Clarksville, AR, USA

problem #2

Jun 142004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 19,000 miles
On two occasions gas pedal has over took the brakes pedal an accelerated through a red light. Took car to dealer found nothing wrong told them to check the front brakes. They were bad they replaced at 19,000 miles.

- St Charles, MO, USA

problem #1

Jul 232004

Grand Cherokee 4WD

  • Automatic transmission
  • 250 miles
Vehicle was brand new and when depressing the brakes pedal went to the floor. Consumer took the vehicle to the dealer, who was not able to duplicate the problem. Received the vehicle from the dealer, and was told dealer had no answers. Consumer was afraid to drive the vehicle. Even when vehicle was moving slowly it would not stop. While the consumer descended grades or hills the ABS would activate. The consumer would continue to press on the brake but the vehicle would continue through the stop sign or light.

- Mckeesport, PA, USA

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