pretty bad
Typical Repair Cost:
Average Mileage:
82,550 miles
Total Complaints:
14 complaints

Most Common Solutions:

  1. not sure (10 reports)
  2. contact Jeep at 1-800-521-9922 and file a case! (2 reports)
  3. replace door handles (2 reports)
2005 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2005 Jeep Grand Cherokee Owner Comments

problem #14

May 182009

Grand Cherokee Laredo 3.7L V6

  • Automatic transmission
  • 65,430 miles


click to see larger images

door handles have broken from interior door panels door handles have broken from interior door panels door handles have broken from interior door panels

As you can see in the photos 3 of the interior door handles are broken. If you look close you can see how flimsy they are made. The handle on the rear left side will not open the door. I think these pose a real safety hazard in an emergency. Jeep should RECALL and fix all that are still in service. This cheap item ruins the JEEP's reputation as a sturdy-rugged vehicle.

- Paul T., Richmond, TX, US

problem #13

Nov 102014

Grand Cherokee Limited

  • Automatic transmission
  • 155,000 miles

click to see larger images

door handles have broken from interior door panels

Three (3), YES 3 of my 4 door handles have cracked and are not useful at all! I contacted Jeep and they acted like they have not heard of this. I told them all they have to do is go on line and report it. The more people that report it maybe Jeep will wake up and recall this problem. We purchased 4 new handles on ebay for $90.00 and my husband will try to repair them to get them working again. Jeep definitely went cheap on this make.

- lucynsmitty, Fort Mill, SC, US

problem #12

Aug 152012

Grand Cherokee Limited Hemi

  • Automatic transmission
  • 120,000 miles

For the amount that you pay for JEEP vehicles, one would not expect this sort of problem to happen. The door handles plastic cases cracked and broke, then the door handles broke off. About choked when we found out how much it cost to replace the handles. Our JEEP dealer informed us that the entire door panel would have to be replace at the tune of $500 for back doors and $700 dollars for the front doors. We had to leave them go. Now the front door handles are on the breaking off too. We open them with extra careful caution hoping that we won't have to soon climb through the window to get out of our JEEP, or yell out our window at a passerby to let us out. How shameful.

Great image JEEP. I was under the impression that JEEP was a quality vehicle. I guess they put all the effort in the engine and skimped on the interior plastic quality. Or was it just a bad batch of plastic that day? Has anyone tried the door handle kits that they sell on EBay? Just wondering if they work and look good.

- fishman2, Bay City, MI, US

problem #11

Mar 042015

Grand Cherokee 3.7L

  • Automatic transmission
  • 96,000 miles


click to see larger images

door handles have broken from interior door panels door handles have broken from interior door panels door handles have broken from interior door panels door handles have broken from interior door panels

Bought the Cherokee (2005) about..... 3 years ago, and just last month all 4 door handles have broke away from it's "place". All within about a month. Passenger side rear door handle doesn't even work at all. What's funny about all this, my buddy at work told me this was gonna happen. After we bought it of coarse. He said Jeeps are very cheap inside and he was right. Estimated cost to fix? $500-$700 PER DOOR. What a f*cking joke. Guess we should've bought another '93 Wrangler like the one we already have, that thing has almost has 200k miles on it and in MUCH better shape. But we needed/wanted a family type vehicle. What a joke

- Chris M., Largo, FL, US

problem #10

Apr 092015

Grand Cherokee Limited Hemi

  • Automatic transmission
  • 65,000 miles

First off, this Jeep has been garage kept for 10 years and out of harsh Florida sun. It only has 65K miles, yet a few years ago the plastic started cracking off both sides of the door panels, even the passenger side which has hardly EVER been used. Traded in my Jeep for a Subaru last month and while waiting for delivery, the driver side door finalized it's horrible break on me today. The handle is usable but hanging like a dead arm.

I've never been more disgusted with an American made product in my life. Jeep wonders why I'm not a repeat customer. This car has been nothing but headaches and I've treated it with kid gloves. Too look at my car, you would never believe it is 10 yrs old, it is pristine except for the absolute junk quality they put into it.

- David H., St Pete, FL, US

problem #9

Nov 282012

Grand Cherokee LX V8

  • Automatic transmission
  • 35,000 miles

this is not normal wear &tear.it is cheep-jeep plastic .jeep needs to make good on this !RECALL!!

- Ron G., Coral Bay, St John Vi, US

problem #8

Jun 012011

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 68,000 miles


Great SUV I love It. However The int. door handle are a poor design. Only supported by a pin and a spring. Huge disappointment for the amount of money I paid for this Jeep.

- kdurgan, Bushnell, FL, US

problem #7

May 302013

Grand Cherokee 5.7L Hemi

  • Automatic transmission
  • 80,000 miles

I can't believe I found this website. I love my Jeep, I bought it from the original owner in beautiful condition. 2 days before I left on a an extended trip the plastic all around the driver's handle completely fell apart. I had to open the door from the outside. I showed it to a friend's son who was visiting from San Diego and just happens to be a mechanic at a Jeep Chrysler dealership. Said he had never seen such a thing. Hmmmmm!!!!! Made me think that it was just me and that I did something wrong!!!! Can't believe Jeep is able to get away with this and yes I will report it to safecar.gov and Chrysler. I bought my jeep through a private sale so I'm no sure how Jeep will handle this. I'll keep you posted. If anyone is filing a class action suit I'm in. I hope everyone who has this problem will keep the complaints ongoing with Jeep.

- Karen S., Yuma, AZ, US

problem #6

May 222013

Grand Cherokee Laredo 3.7L V6

  • Automatic transmission
  • 149,057 miles

I recently purchased my 2005 jeep grand Cherokee Laredo and a week after I got it the rear passenger door handles that are made from really cheap plastic fell out. Now when I got the jeep, the lady I got it from did not have any children, just pets so she always had to use the outside door handles to open the cardoors so the interior ones never got used. I have two children so they get in and out everywhere we go and the door handles began cracking and finally snapped out and now we can't open he door from the inside. And so about four days ago I opened my driver door and the same Dang thing happened to my side. Now I have to open my door by rolling down my window. I am very upset Bout this because apparently you cannot just buy the door handle, you have to replace the entire door panels which cost a freaking arm and a leg to replace ( like $550.00 a piece)!!!!!!! In this economy who has that kind of money to replace somethin that should've been tested and built sturdy for safety. There should be a recall for this because I do not have 1100.00 to fix this. By the way I have only had his vehicle for 8 months.

- brittany.neal2011, Bethune, SC, US

problem #5

Feb 112013

Grand Cherokee

  • Automatic transmission
  • 63,000 miles

All 4 of the interior handles and their housing have crumbled. This is a SERIOUS issue, isn't it??

I have my grandchildren in the back seat of the car often...........what would happen if they needed to get out quickly?

To complicate matters further, I live in the Florida Keys where we don't really have any car dealers. The local mechanic wants $2,000 to fix the problem.

Does anyone have any further suggestions?


- Pat M., marathon, FL, US

problem #4

Jun 072012

Grand Cherokee Limited V6

  • Automatic transmission
  • 60,000 miles


click to see larger images

door handles have broken from interior door panels

I recently discovered that my front driver and passenger side door trim panels have cracked around the interior door handle. The cost of replacement for each panel was $770.00, excluding labor charges. I approached the dealer where purchased and their response was "there is nothing we can do about it." Numerous complaints have been found on the Internet related to this problem, particularly on YouTube.com. I tried purchasing the panels via numerous Jeep parts sites found but all stated that the panels could only be purchased through the dealer. What's disconcerting is that the back of the panel is reinforced for the windows mechanism but paper-thin for the door handle.

- james1375, Crofton, MD, US

problem #3

Nov 302011

Grand Cherokee Leather 5.7L Hemi

  • Automatic transmission
  • 70,000 miles

Door Handle broke off on the passenger rear door and every door handle is about to break. I'd really like to know how they tested these door handles. You need to get in and out of a car to use it. This is a major safety concern. This should be the safest part of a vehicle and with use these door handles break off..

- Randall P., Sandy, UT, US

problem #2

Nov 042010

Grand Cherokee

  • Automatic transmission
  • 80,000 miles

On the drivers door, the plastic supporting the interior door handle has broken, leaving the handle unmounted and useless and at first read, is not covered under my extended warranty. Obviously, this is a safety hazard as it takes more time to egress the vehicle in an accident.

After contacting Jeep at 1-800-521-9922 and filing a case (initially they declined my claim with my 100,000 mile 7 year maximum care upgrade extended warranty on my 80,000 + mile 2005 5.7 hemi grand cherokee, stating that it was "wear and tear" on a plastic part). After I took a miriad of complaints from the NHTSA website http://www-odi.nhtsa.dot.gov/complaints/index.cfm click search selected type, select year, 2005, select make jeep model--grand cherokee, click "select this check box"--- to the dealer, and the dealer called Jeep, they are paying for the repair with a $50.00 copay. Unfortunately, the driver's front door panel is on national back order.

- andybwell, Sierra Madre, CA, US

problem #1

Aug 182010

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 48,539 miles

The plastic and design on these door panels is so awful. The handles fit in a pocket secured only by a pin and spring that fits in a hole. I have never seen such a piece of crap. I've been quoted by ,a Jeep Dealer, over $700 per panel +labor on each of the two panels that are broken. I'm told recalls are only for safety issues. This is darn sure a safety issue as the persons riding in the back can't even open the doors. Had I not caught the hairline cracks on the drivers door and applied glue, I couldn't even drive the car. I have searched the internet and made numerous calls to try to find salvage or aftermarket parts with no success. I would like to know if anyone has experienced this as I get no help from my local Jeep Dlr.

- Sharon C., Villa, CO, US

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