Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2011 Jeep Grand Cherokee Owner Comments

problem #2

May 012014

Grand Cherokee

  • 30,120 miles


The heater/ac blend door is broken: The driver's side gets ac but the passenger side only receive hot air. This is a very common problem with this model Jeep. The dealer refuses to repair the problem under warranty. The vehicle is 2 months out of warranty and has 30,120 miles. Jeeps denies this is a common problem, and yet the internet is filled with Jeep blend door complaints.

- Campbell, CA, USA

problem #1

Apr 302012

Grand Cherokee 4WD 8-cyl

  • 4,000 miles
Jeep's climate control is not allowing permanent engagement of recirculation option which leads to allergens and pollutions from outside get inside of the vehicle without driver realizing it. Few times I was, literally, inches away from rear ending vehicles in front of me. When I'm going 60-65 mph on a highway and climate control opens intake for outside air, with my eyes becoming watery from allergy, I had to find that recirculation button to reengage it. It happens exactly every 5 minutes. When I brought vehicle to Jeep's dealer they told me that it's the way system built and there can be two ways to eliminated the hazard: Complete shut down of intake or climate control program update. I called Jeep's help line and explained the problem to their representative providing suggestions stated above. After that I was given 'great' explanation: Climate control acts this way because it was done by design !? based on that they refused to do anything to fix it. I have two other vehicles (Honda and Suzuki) and those cars don't have problem like Jeep has. This shows that all Jeep needs to do is issue software patch for their climate control program to take care of this issue.

- Warrington, PA, USA

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