really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Optima accessories - interior problems

accessories - interior problem

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2004 Kia Optima Owner Comments

problem #2

Mar 282015

Optima 6-cyl

  • miles


Almost died in an accident tate Kia did not allow me to leave the through my door. I was hit one my passenger side not allowing my escape through that side of the vehicle and I needed to crawl through to the back of the vehicle to escape. My drivers side door lock malfunctioned because of wear on a commonly know part. This should not be considered normal wear and tear considering my 1967 camero still has functioning locks and 50 yrs older. I see not reason as to why a 11 yr old vehicle has non functioning locking equipment and I have owned various other cars without a problem like this malfunction that seems only too obvious of an american safety concern. This seems like a mandatory recall for such an important function of a vehicle to be able to even "get in" or "get out" of the car. Simple concept! won't even be able to operate the vehicle if I can't get in it or sleep in my apartment if I can't get out of it. Huh" the web is full of these complaints and near life disasters because of this malfunction. Seems like this is a problem that people want resolution including myself! if there are so many people aware of this problem online and they have regular jobs no slated to the task of highway safety. How is it that your Agency slated with the task of this important job has not done anything to fix this problem. This issue has now span several years of these vehicles and various models. Seems to me that someone, referring to your Agency is not doing their job very well at all and needs to wake up concerning this issue with the Kia manufacturer to fix this very dangerous problem. Get to its boys and girls and get this done, because families depend on you to do the right thing for our well being. Scenario: Car starts on fire.......can't open door....dead.......a duh!!!!!!!! make sense" yeah! good! they have created a death trap. Fix it!!!!!!

- Aurora, CO, USA

problem #1

Mar 012013


  • miles
Drivers side locking and not releasing. Numerous incidents where the drivers side door locks and will not release. (using the key on the outside or the pad on the inside door) I have repeatedly had to climb out the back door because the plastic pieces that were used when making the car are worn out and not allowing the lock to unlock. If there was an accident I would not be able to get out on the drivers side. I believe this is a manufactures defect. I am hoping that a recall or a silent recall will be issued for this since I am not able to open the door to get the door panel off to fix it.

- Mendon, MI, USA

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