hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
148,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Sorento AC / heater problems

AC / heater problem

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2004 Kia Sorento Owner Comments

problem #2

Mar 182016


  • 107,000 miles


The contact owns a 2004 Kia Sorento. Within less than 30 days of owning the vehicle, the contact stated that the fuel gauge on the instrument cluster continued to indicate full whether the contact refueled the vehicle or not. Also, when the air conditioner was turned off, smoke emitted into the interior of the vehicle and under the hood. The contact exited the vehicle and lifted the hood to fan away the smoke. The contact drove the vehicle to her job. Another consumer called the fire department because the vehicle erupted into flames. The fire department extinguished the flames. Neither a fire nor a police report was filed. The approximate failure mileage was 107,000. The manufacturer was notified of the failure.

- Bakersfield, CA, USA

problem #1

Jul 272015


  • 190,000 miles
The contact owns a 2004 Kia Sorento. While driving at approximately 35 mph, the vehicle lost power and the contact heard an abnormal noise coming from the fan and air conditioner. The battery indicator was illuminated and the vehicle stalled. The vehicle was able to be restarted. This was a recurring failure. The contact stated that the neighbor assisted her with the failure by check under the engine. It was discovered that the air conditioner belt fractured, was on top of the engine block, and the pulley was loose. The vehicle was towed to an independent mechanic where the vehicle was diagnosed and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.

- Los Agnelos, CA, USA

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