really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Sorento accessories - exterior problems

accessories - exterior problem

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2016 Kia Sorento Owner Comments

problem #1

Oct 212015

Sorento 6-cyl

  • 1,900 miles


[xxx] 2016 Kia Sorento (VIN # [xxx]) sunroof exploded while on interstate 55 northbound in jackson, ms on 10-21-15 at approx. 8:30pm cst with no traffic or obstructions or overheads. Our mileage at the time was less than 200 miles. [xxx] was driving and I was the front passenger. The roof was closed as was the cloth shield (which probably save our life). The explosion was violent like an M-80 going off. We collected some of the glass shards (which shattered into little sharp pieces which would have probably killed us) and chunks of glass on top of the shield. At the time, we were about 900 miles from home and found a tool store, purchased duct tape and taped the remaining moon roof (see pictures) to get us on the road home. Luckily, there was no rain on our remaining journey. I contacted our dealership gerald Kia naperville where they requested we file a consumer complaint with Kia corporate (case #[xxx]) where they denied any issues related to their panoramic sun roof (though there are noted suits, articles, television interviews and of course NHTSA investigations (https://www.google.com/?gws_rd=ssl#Q=Kia+Sorento+sunroof+explosions). I contacted my insurance company travelers and they are reviewing the case ([xxx]). the car will be at the gerald kai dealership in naperville il on Monday 10-26-15 around 9am. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Plainfield, IL, USA

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