This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving 35 mph the engine locked causing lose of power. There is a special campaign #011, regarding the catalytic converter. The vehicle has the same problems as indicated in the campaign; however it is not included in the campaign due to the VIN.
I purchased this vehicle in 1997 and have replaced 4 catalytic converters in 5 years. There was a recall in 2000, and we replaced it the 4th time during my ownership. It is out again and I am getting from Kia customer service that I must pay for it. I think this part is seriously faulty for it to changed out so many times. Why do I have to pay for it and then have to go through this every year or so as long as I own the vehicle. I really would appreciate any help from you. Thank you, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Contacted dealership about the exhaust system/catalytic converter. Took vehicle to dealership. After arriving, was informed that no parts were available. Would order parts & contact owner. So far no contact with dealership on catalytic converter.
Consumer purchased vehicle in December 9., since then there has been raw odors and odors of fumes. She was told by mechanics that the catylac converter was gone.
- Tuson, AZ, USA
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- Kenmore, WA, USA