This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Continuation part 4...on as they usually did when I started the vehicle. I took the vehicle back to the dealer 2 days later and found that the technician or "someone" disconnected my instrument panel in an attempt to stop the engine light from coming on and me coming back to the dealer. The dealer kept the vehicle for another 2 days and so-called fixed the problem. As you know by now, the engine light came back on. By this time, I had filed with BBB and begged Kia to take this problem back. At an arbitration hearing, the Kia representative downplayed all of my return trips to the dealer by stating that the dealer did not report all of these problems to them and they were not aware of what was going on. All of that was a lie since Kia was notified by certified letter of the problems and return trips. Well, the arbitrator sided with Kia and stated that even though the vehicle presumably met the criteria for lemon law, she felt that the dealer should get one more chance to repair the vehicle. Since I did not like the arbitratorS decision, I utilized one of the other options she offered and acted as if the hearing never happened. I drove with the engine light coming on and off for about 2 months until things got worse. The rear end started jingling louder than ever, the front end was grinding like never before, the vehicle would just take off on it's own, the transmission would become stuck in one gear or another without shifting, the windows were slow again, and the vehicle was shaking like a leaf. I took the vehicle back to the dealer and they kept it for another 7 consecutive days and when I picked my vehicle up, there was a hideous dent and scratch on my right front fender as if a cinder block had fell on it. The dealer tried to release the vehicle to me that way but I refused. The kept the vehicle for another 3 days while they knocked out the dent and repainted the fender. They kept the vehicle for another 3 days while they knocked out the dent and repainted the.
A D V E R T I S E M E N T S
- Long Beach, CA, USA