This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received recall notice for fuel leak on 2005 Kia Sportage. Letter said repair takes two hours. Took vehicle in and after 5 hours, was told they need to order parts and keep vehicle. 2 days later was given a rental car and told it would be a week to get the parts. 9 days after taking the vehicle in, was informed that it would be 4 weeks to get parts but the vehicle was drivable and to come get it. Called manufacturer and was told the same thing. Unacceptable that the 2 hour repair shoudl take over 5 weeks!
- Warrington, PA, USA
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- Warrington, PA, USA