really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mercedes-Benz GLA250 accessories - exterior problems

accessories - exterior problem

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2015 Mercedes-Benz GLA250 Owner Comments

problem #1

Aug 082015


  • 25 miles


I purchased a new Gla250 in August 2015. A few days after the purchase I noticed that the car had a serious design flaw resulting in a safety issue. Depending on the position of the driver's seat the left side rear view mirror cannot be adjusted to eliminate the large blind spot. Taller drivers who require that the seat be positioned further back cannot adjust the left side rear view mirror to eliminate the blind spot. I have contacted mbusa and they will not admit that there is a design flaw or safety issue. The mbusa representative would not allow me to speak with anyone knowledgeable of mirror operation or design. She told me that not all people should be able to eliminate the blind spot on all cars. The safety issue resulting from the inability to eliminate the blind spot is exasperated by the large B pillar which greatly restricts peripheral vision. My theory, and it is just a theory, is that Mercedes Benz designed the gla (and also the cla) to european market mirror standards, anticipating that the usa would come in line before the gla was sold in the usa market. In europe, convex mirrors are allowed for both passenger and driver side rear view mirrors and for the most part only convex mirrors are used.. the NHTSA has been considering, but withholding approval of convex left side rear view mirrors for at least the last 5 years. General Motors and Mercedes Benz have been the primary petitioner's for the approval. Mercedes Benz anticipating the approval, designed the gla for convex outside rear view mirrors. Since convex left side mirrors were not approved in the usa, Mercedes Benz installed a planar mirror in the same left side mirror enclosure and frame for usa market cars. The planar has a reduced field of view and rsults in the blind spot safety issue. I have had may close calls on multiilane high speed highways.

- Sykesville, MD, USA

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