NHTSA — Visibility: Sun Roof Assembly Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Cougar accessories - exterior problems

accessories - exterior problem

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2001 Mercury Cougar Owner Comments

problem #4

Jun 202009


  • 124,000 miles


The contact owns a 2001 Mercury Cougar. On June 20, 2009, a piece of the sun roof fell off track and caused the sun roof to become inoperable. The contact took the vehicle to the dealer to have the part replaced, but was informed that the entire sun roof needed to be replaced. She feels that this is a safety related defect that should be investigated. The failure mileage was 124,000.

- Madison, WI, USA

problem #3

May 072007

Cougar 6-cyl

  • Manual transmission
  • 85,000 miles
The contact owns a 2001 Mercury Cougar. The contact stated that he attempted to open the sunroof, but was unsuccessful. While driving 60 mph, the sunroof opened automatically. The contact was able to close the sunroof and drove the vehicle home. He referenced a website named cougarsunroof.com that has various complaints on the sunroof for the Mercury Cougar. The current and failure mileages were 85,000.

- Burgettstown, PA, USA

problem #2

Mar 012007

Cougar 6-cyl

  • Automatic transmission
  • 87,000 miles
The contact owns a 2001 Mercury Cougar. The contact stated that the metal sun roof detached from the passenger side of the vehicle while driving. She further stated that a complaint website www.cougarsunroof.com contained approximately 800 complaints for 1999-2002 Cougar metal sun roof failures in a similar fashion. Several of the complaints stated that the metal sun roof actually detached from the vehicle while driving on the highway. The current and failure mileages were 87,000.

- Parma Heights, OH, USA

problem #1

Oct 052005

Cougar 6-cyl

  • Automatic transmission
  • 26,500 miles
The metal sunroof on my 2001 Mercury Cougar broke free on the passenger side while driving. Ford apparently used plastic parts in the assembly which holds the metal sunroof to the car. These parts failed after only 26,500 miles. If the driver side assembly had also broken, the metal roof could have flown off the car and hit another vehicle. A complaint website (www.cougarsunroof.com) contains approximately 800 complaints of 1999-02 Cougar metal sunroof's failing in a similar fashion. Several of these complaints note that the metal sunroof actually flew off the car on the highway. Ford customer representatives have been notified of this potentially hazardous defect, but no recall or service bulletin has been issued. Does someone have to be injured or die in an accident caused by these defective metal sunroof's before a recall is issued?

- West Keansburg, NJ, USA

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