really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mystique electrical problems

electrical problem

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1998 Mercury Mystique Owner Comments

problem #1

Dec 012000


  • miles


Approx. 3 weeks ago, the original battery in my car was completely dead. It had showed no signs of losing power prior to that day. I bought a new battery and when I hooked it up the engine started turning over. The keys were in my pocket. As a result the starter died. I had the car towed to a local service station. They replaced the starter and a cracked serpantine belt. A few days later I was driving from NJ to pa when I heard a strange buzzing sound under my hood and I smelt the faint smell of something burning. I pulled over, turned off the ignition and looked under the hood. I did not see anything out of the ordinary. The car would not start back up. I had it towed to a near bye service station. Again the starter had to be replaced along with a burned relay wire and a battery. When I went to pick the car up, the new battery had died and we noticed some more burnt wires near the fuse box. I than had the car towed to haldeman Lincoln Mercury in allentown, pa 610-797-5005. Until this point I was reluctant to take my car to the dealer because they had been extremely unresponsive to past issues I have had with the transmission shifting delayed and hard and also with the check engine light and a engine timing issue. These issues happened right after my warranty expired and despite three seperate letters to Ford, the company did nothing to address my situation. I conveyed this entire story to the service advisor, mike siemons, at haldeman Lincoln Mercury dealership and he gave me the customer service number for Ford. On 2/10/01 I spoke with a customer service rep. Who stated that he would relay my report to a area account rep. Who would help remedy my problem. I was informed the rep. Would call me by the end of business today. So far he has not called. The dealership informed me today that I needed to pay $2K+ for a new wire harness and a 3rd starter in as many weeks. They attribute the problem to a battery that leaked acid. This isn't the proble

- Somerset, NJ, USA

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