hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,840 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Villager miscellaneous problems

miscellaneous problem

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2002 Mercury Villager Owner Comments

problem #1

Aug 112006

Villager 6-cyl

  • Automatic transmission
  • 54,840 miles


U.S. department of transportation National Highway Traffic Safety Administration Office Of Defects Investigation (nvs-211) 400 7th street, sw Washington, DC 20590 September 1, 2006 I own a 2002 Mercury Villager estate mini van with 54,840 miles and the paint is peeling and in some places showing corrosion. I have been told by the courtesy Ford Lincoln Mercury dealership that there is nothing they can do and the Ford customer service agents tell me the same thing and only a district representative can make the determination. Unfortunately, neither the dealership or Ford customer seen to know how to locate him. I can furnish photos of the vehicle hood with paint peeling off and the back where there is rust near the rear windshield wiper. Ford and the dealership are not responding to my attempts to correct the problem. They tell me that only the field representative can make the decision, but they will not tell me how to communicate with him. It has been over a month.

- Danville, IL, USA

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