really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
430 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Avalon accessories - exterior problems

accessories - exterior problem

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2013 Toyota Avalon Owner Comments

problem #2

Jun 252013


  • 410 miles


This Toyota was purchased with a sunroof top. After driving the car for two weeks we noticed the headliner was coming loose from the roof. We noticed that when you opened the sunroof the air entering the car made the roof or headliner shake and move as if to much air was getting under it causing the headliner to separate from the roof. We took the car in for service and the dealership finally told us there was a recall on these headliners and that no parts were being replaced at this time. I look at this as a major flaw and the roof coming loose should have been something the Toyota should have said something about. We've had the car two weeks shouldn't they have said O by the way the roof may separate from the top of the car. No calls about the recall and they told us to take our car that they could not repair it right now. Please tell everyone the roof in this car has problems an Toyota is not fixing it. It's unfair to the consumer that things like this can happen and people know about it and are still allowed to sell these car if you want to buy one today.

- Stone Mountain, GA, USA

problem #1

Jun 162013

Avalon 6-cyl

  • 450 miles
I drove to baltimore, md from cherry hill, NJ on 06/16/2013 at speeds varying from 45mph - 75mph. The moment I got on to NJ turnpike, the wind and road noise were loud inside the cabin. The entire time it seemed the windows of the car were open even though the A/C was on slow, windows and sunroof were closed. (I have two older cars I.e. Hyundai elantra 2002 and Honda Accord 2005 which have less cabin noise when windows are closed). Considering, this is a brand new car, high end and is supposed to be very quite, I find it a big safety risk as the noise is distracting, because I was trying to see if the windows were open, doors were properly closed and sun roof wasn't open / tilted, all the while distracting me from the road. A lot of the noise seems to be coming from around the doors and the front windshield, at one point during my journey there was a loud whooshing sound coming from the front wind shield as if there was no seal / insulation between the windshield and the body of the car.

- Cherry Hill, NJ, USA

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