really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
33,225 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Toyota Sienna body / paint problems

body / paint problem

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2005 Toyota Sienna Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Jul 282007

Sienna 6-cyl

  • Automatic transmission
  • 51,600 miles


Back door was opened using the remote key and then it suddenly closed by itself. Individual was hit by the door as it closed. Further inspection showed that the left side "strut" on the door was leaking. Called Toyota customer support at 800-331-4331 and was given a reference #. Toyota also referred to tsb BO001-07. Brought vehicle to dealer and dealer would charge to fix since vehicle has 51K miles, although less than 2 years old. Dealer refused to acknowledge back door stays were defective although numerous consumers have complained, and there is a current NHTSA investigation (action #EA06020).

- Laguna Niguel, CA, USA

problem #8

Jun 152007

Sienna 6-cyl

  • Automatic transmission
  • 60,000 miles
Complete failure of right rear hatch shock. The shock completely and suddenly lost all pressure causing the rear hatch to fall. Defective part was replaced. Toyota covered only half of the cost. Part was left at Toyota of greenville.

- Anderson, SC, USA

problem #7

Apr 072007


  • miles
Using the automatic opener on the key fob I opened the trunk liftgate of the 2005 Toyota Sienna xle limited and was putting groceries in it when it came crashing down on my back. I brought it in to the Toyota dealership, and they confirmed there was an issue with the shocks, and were ordering replacement parts. This was very dangerous. The force that the door came crashing down with was enough that it would' have crushed a child. Even as a strong adult, it is difficult to hold the door open. The trunk was not usable until this problem was fixed.

- Milton, GA, USA

problem #6

Oct 232006


  • miles


2005 Toyota Sienna lift gate strut fail, causing the lift gate to fall on users.

- Cary, NC, USA

problem #5

Sep 112006

Sienna 6-cyl

  • Automatic transmission
  • 39,636 miles
: the contact stated while the lift gate was opened, the left rear support hydraulic strut fractured and the lift gate fell down without warning. No injuries were sustained. The vehicle was inspected by a dealer who determined both rear lift gate hydraulic support struts needed to be replaced. The manufacturer was alerted.

- Cedar Rapids, IA, USA

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problem #4

Aug 012006

Sienna 6-cyl

  • Automatic transmission
  • 40,997 miles
Rear hatch fails when trying to open the hatch causing the hatch to fall and because of the weight could cause serious injury if someone is attempting to get items out of the back of the van.

- Sierra Vista, AZ, USA

problem #3

Jul 232006

Sienna 6-cyl

  • Automatic transmission
  • 34,000 miles


Failure of rear liftgate strut causing liftgate to immediately close we have a 2005 Toyota Sienna with a power rear liftgate. When only one strut failed, as soon as the door was opened, it no longer had enough pressure to keep the door open. As the the door began to fall, the power closing mechanism began to pull it closed. In otherwords, as soon as the door was opened, it began to automatically close. Fortunately there were no injuries--it just gave us a scare. To correct this failure, the dealer is replacing the struts so that the door will remain up when opened.

- Kokomo, IN, USA

problem #2

May 152006

Sienna 6-cyl

  • Automatic transmission
  • 37,000 miles
Liftgate support cylinder is leaking, won't support the liftgate. Fell on my head the first time before I knew about the problem. Happened 1000 miles out of warranty and the dealership wouldn't help me out. The part is very expensive for what it is. $180 from the dealership. I ordered mine on the internet for $125. Still waiting for it to come.

- Salem, WI, USA

problem #1

Apr 192006


  • miles
I was loading packages into the cargo bay of my 2005 Toyota Sienna (minivan) and the power hatch failed and closed on me. I was leaning into the vehicle and my arms were pinned. The hatch did not go back up on its own and I had to push up with my neck and shoulders to free myself. The vehicle has approximately 13,500 miles and has never been in an accident or otherwise damaged (to our knowledge). I would estimate fewer than some 200 cycles of using the hatch. There was no warning of imminent failure such as a gradual lowering of hatch opening performance. I am currently going through rehab for a cervical strain (sprained neck and shoulders). I brought the vehicle in to the dealership to be inspected by the local Toyota regional rep. He said he never heard of this before and that I am the only who was ever injured by this type of failure. I do not trust him to be truthful and unbiased. I am an engineer and I do mostly component failure analysis. With a fairly new vehicle, low miles and a little used hatch I doubt this could be a single occurrence. I don't care to be bamboozled by Toyota. Had this happened to someone physically more fragile, they may have been paralyzed or killed. I requested that Toyota not repair the vehicle at this point in time in order to make it available for other inspections or if this becomes legal evidence.

- Northbrook, IL, USA

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