really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Volkswagen Jetta AC / heater problems

AC / heater problem

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1998 Volkswagen Jetta Owner Comments

problem #4

May 022002


  • miles


Air conditioner compressor failed with only 45000, I have had a number of Jetta owners complain about the same defect. The cost estimated at Volkswagen was 1600 dollars.

- Delray Beach, FL, USA

problem #3

Apr 262000


  • miles
Continual problems, some undiagnosed. Unsympathetic dealership. Reoccuring problems. Most problems occurring after lease/warranty were up. Too many problems for a car that is only about 2 and a half years old. Dealership unable to diagnose why brake light is on, A/C not working, engine not starting although starter was replaced, or why engine began smoking. All the problems appear related. They all occur at the same time.the car is unsafe and I am afraid to drive it now because no one can figure out what is wrong with it.

- Torrance, CA, USA

problem #2

Sep 221999

(reported on)

Jetta Diesel

  • miles
The car has a reocurring problem with a mildew smell in the A/C system. The dealer has sprayed disinfectant in the vents and was going to disassemble and clean the unit. The regional VW rep. Had said that spraying was all they were going to do. However, there is a flyer at the dealer, published by VW offering an optional service to acrylic coat the exaporator. I feel that VW knows this is a problem, and while I am under warrantee, I feel it should be done free of charge to me. VW does not agree. I am also concerned that there may be a problem existing with bacteria laden water (legionaires disease, etc). I have already been treated for a fungal infection on my torso that came out of nowhere. I am not sure if that is related or not, but I have never had any type of skin problems in my 36 years. The smell is horrible, and I don't think a new car should have this kind of problem.. thank you in advance

- Bloomfield, NJ, USA

problem #1

Sep 081999

(reported on)


  • miles
Air conditioner pipe exploded.

- Westminster, CA, USA

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