definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta brakes problems

brakes problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Aug 112004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 39,000 miles


While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal. This caused me to skid on the dry pavement and left me extremely close to a ditch. As soon as the car stopped moving the brakes returned to normal. This occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory. Initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway I may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. My concerns were heeded and a tech was assigned to drive the vehicle home that eve. The brake lock-up occured several times to him while driving slowly. It was once again towed to the dealership. They are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least. This is my only vehicle. Is there a recall or investigation" are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer" vehicle being repaired @ speedcraft VW, wakefield, ri, (401) 783-3303.

- Narragansett, RI, USA

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