hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2002 Volkswagen Jetta cooling system problems

cooling system problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Nov 212004


  • Automatic transmission
  • 59,150 miles


(VR6) my car is a commuter car, and as I approached 60000 miles the hose#1J0121086 that provides water to the water system blew. My vehicle shut down on the freeway, and had to be towed. It was taken to the nearest mechanic to be repaired. The hose that was needed was not available through VW in us or Canada. I ordered the hose from germany, and had the coils (which were defective) repaired by a VW dealer immediately after this happened. One week later of driving off the lot the hose blew again. The second time the hose blew I was on the freeway and my car would not start at all. I am paying for a car that I have only used two weeks in the past 2-1/2 months. VW claims this is not their problem and that there is no defect to the original hose that had been installed. Help!! this last time my car broke down I was told by VW to tow to the nearest VW dealer to diagnose. Being the nearest was not the dealer I always serviced my car they claim that the car has to be towed to the same service center for the history to be applied and considered for my issues.

- Manteca, CA, USA

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