Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

2011 Volkswagen Jetta Owner Comments

problem #1

Mar 022013

Jetta 4-cyl Diesel

  • 12,000 miles


We were traveling at 65 mph on interstate 93 approx 5 miles South of exit 11 in hooksett, nh northbound. There was a loud noise like a gunshot. I swerved into the left lane and by the time I got the vehicle under control my wife and I were covered in glass and our ears were ringing. We looked up and the sun roof had exploded out/upwards from the best we could tell. At the time of the incident the car was dry and it was clear out. There was no ice or snow on the roof. The windows were all closed and the sun shade was open. The heat was not on in the vehicle and it was roughly 40 degrees F outside. We immediately got off the highway at the next exit (11) and pulled into a park and ride lot to inspect damage. As expected the window broke outwards, with approx 33% of the glass missing in a hole in the middle, the rest shattered and falling off if you touched it.

- Billerica, MA, USA

Search for these popular complaint phrases...

Not what you are looking for?